Victor Hugo Pinto
New York,NY
Summary
Accomplished General Manager at Dutch Baby Bakery/Restaurant, adept in P&L management and operations, led to significant business growth. Skilled in leadership and team building, fostered strong relationships with vendors at Amy's Bread, achieving notable cost savings. Expert in implementing strategies that enhance profitability and employee loyalty, ensuring long-term success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Dutch Baby Bakery/Restaurtant
07.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Purchasing Manager
Amys Bread
12.2005 - 06.2019
- Sourced vendors, built relationships, and negotiated prices.
- Purchased new products and oversaw inventory stocking and availability.
- Managed supplier relationships to ensure timely delivery of products and services.
- Achieved cost savings by negotiating contracts and pricing with suppliers.
- Used [Software] to authorize and monitor purchase orders and consumables.
- Performed monthly reconciliation of open purchasing orders.
- Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
- Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
- Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
- Generated reports, documents and analysis in [Software] for senior management review and approval.
Education
Master of Arts - Economics
City College of New York
New York, NY12-2023
BBA - Economics
Baruch College
New York, NY05-2020
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Team leadership
- Customer relations
- Inventory control
- Administrative skills
- P&L management
- Labor cost controls
- Deadline oriented
Accomplishments
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
- Resolved product issue through consumer testing.
Certification
- Microsoft Certified, Dynamics 365 Fundamentals – Microsoft.
- Certified Commercial Investment Member (CCIM)- CCIM Institute.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
General Manager
Dutch Baby Bakery/Restaurtant
07.2019 - Current
Purchasing Manager
Amys Bread
12.2005 - 06.2019
Master of Arts - Economics
City College of New York
BBA - Economics
Baruch College
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