Victoria Morgan
Columbia,MD
Summary
Highly-motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience, and elevating company profile with target market.
Overview
7
7
years of professional experience
Work History
To Go Specialist
Uncle Julio’s
06.2023 - 10.2023
- Verified orders for accuracy and completeness
- Process payment transactions for orders
- Maintain cleanliness and organization of take-out area, ensuring that all supplies and and equipment are in good working condition
- Ensure that all food safety, sanitation, and hygiene standards are met and maintained
- Provide exceptional customer service, including answering customer questions and concerns
- Followed all company policies and procedures to deliver quality work.
Beauty Advisor
Sally Beauty
07.2020 - 09.2022
- Provided clean space for clientele and coworkers
- Informed customers of current promotions and events
- Ensured customers were informed and enrolled in Loyalty program
- Recommended hair color, cosmetics, skin care, and nail products
- Maintained professional store environment
Reimbursement Associate
Maxim Healthcare Services
11.2019 - 07.2020
- Reviewed documentation and notes submitted by office and nurses to ensure accuracy before submission
- Worked with Billing Team to meet all billing standards
- Made appropriate edits according to payer’s rules and placed shifts on hold until standards were met
Waitress/Cashier
Ledo Pizza
08.2017 - 11.2019
- Provided excellent customer service for all patrons
- Worked well in fast-paced environment
- Executed total customer satisfaction as an effective member of the team
- Completed transactions accurately and efficiently
Receptionist
Bliss Nail Salon
01.2018 - 10.2018
- Maintained clean work environment for all guests and workers
- Greeted clientele and helped prepare them for their appointment to ensure they were comfortable and felt welcomed
- Scheduled appointments through phone calls and walk-ins
Backstock Associate
Abercrombie & Fitch kids
11.2016 - 01.2017
- Provided clean workspace and environment for staff and clientele
- Assisted customers with finding items in stock
- Handled online orders for the company
- Maintained orderly stockroom for ease of retrieval.
Education
High School Diploma -
Wilde Lake High School
Columbia05.2017
Skills
- Fast learner
- Responsible
- Reliable
- Multitasker
- Empathetic
- Excellent customer service
- Customer Service
- Order Processing
- Payment Processing
- Money Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
To Go Specialist
Uncle Julio’s
06.2023 - 10.2023
Beauty Advisor
Sally Beauty
07.2020 - 09.2022
Reimbursement Associate
Maxim Healthcare Services
11.2019 - 07.2020
Receptionist
Bliss Nail Salon
01.2018 - 10.2018
Waitress/Cashier
Ledo Pizza
08.2017 - 11.2019
Backstock Associate
Abercrombie & Fitch kids
11.2016 - 01.2017
High School Diploma -
Wilde Lake High School
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