Victoria Adams
Hiram,GA
Summary
Dedicated and focused project management specialist with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in client operations. Demonstrated history of establishing and enforcing adherence to standards of excellence. Well-versed in mentoring and guiding associates to exceed client and stakeholder expectations. Accustomed to cultivating innovative ideas and encouraging new ideas that drive company growth.
Overview
19
19
years of professional experience
Work History
Project Manager Client Operations
IYUNO Media Group
Burbank, CA
11.2020 - Current
- Coordinate complete services from mastering, localization, and asset preparation to audio, video, and metadata packaging and delivery for various portals on a global scale.
- Responsible for receiving new orders and requests, ensuring clear communication with local teams, and maintaining quality control over client deliverables.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, and invoices.
Brand Ambassador/Field Manager/Account Manager
TURN-KEY MARKETING & PROMOTIONS
Corvallis, OR
05.2012 - 10.2020
- In-store sampling and cooking, distributing free samples of products, greeting customers, and identifying interested consumers
- Responsible for generating traffic to event sites and educating consumers.
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Gathered customer feedback for product development purposes.
- Provided detailed reports on promotional activities and sales results.
- Attended trade shows, conferences, and other marketing events as a representative of the company.
- Distributed flyers, brochures, and other materials at promotional events.
- Conducted market research surveys to gather information about target audiences.
Accounts Payable Specialist
red coats, INC
Bethesda, MD
01.2006 - 03.2012
- Managed all activities in accounts payable, ensuring timely payments of vendor invoices, processing payments, and producing financial reports
- Responsible for negotiating past due accounts and resolving issues related to invoices and purchase orders.
- Reviewed invoices and check requests for accuracy, completeness, and conformity to company policy.
- Processed accounts payable transactions in a timely manner according to established policies and procedures.
- Investigated discrepancies between purchase orders, receiving documents, and vendor invoices.
- Maintained accurate records of payments made to vendors.
- Assisted with month-end closing activities related to accounts payable.
- Prepared checks for mailing or electronic payment processing.
- Analyzed account data for accuracy and maintained appropriate documentation of transactions.
- Provided support to the accounting team as needed during busy periods or special projects.
Education
MASTER OF BUSINESS ADMINISTRATION - Management
University of Phoenix
Phoenix, AZ09-2016
Skills
- Business Data Management
- Finance
- Client Relations
- Client Operations
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Relationship Management (CRM)
- Project Management
- Project Delivery
- Administrative Assistance
- Database Systems
- Data Entry Specialist
- Computer Literacy
- Team Leadership
- Time Management
- Problem Solving
- Communication
- Microsoft Outlook
- PowerPoint
- Excel
- Word
- Access
- Technical Support
- Strategic Planning
- Work flow planning
- Project Planning
- Schedule Management
- Financial Administration
- Document Management
- Data Analysis
- Expense Reports
- Cross-Functional Collaboration
- Microsoft Office Suite expert
- Customer Relations
- Client rapport
- Customer relations specialist
- Project Scheduling
Timeline
Project Manager Client Operations
IYUNO Media Group
11.2020 - Current
Brand Ambassador/Field Manager/Account Manager
TURN-KEY MARKETING & PROMOTIONS
05.2012 - 10.2020
Accounts Payable Specialist
red coats, INC
01.2006 - 03.2012
MASTER OF BUSINESS ADMINISTRATION - Management
University of Phoenix
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