Victoria Adamu
Edison,NJ
Summary
Ambitious Human Resources Intern pursuing a Bachelor of Arts in Human Resources Management. Well informed on how to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.
Overview
6
6
years of professional experience
Work History
Front of House Team Manager
Chick Fil-A
06.2022 - 06.2024
- Train and oversee 15+ front-of-house employees
- Assisted in training of new hires, set the tone for a shift, and acted as a role model for team
- Provided guidance to employees on performance, problem solving, and various policies
- Reported employee performance and policy/procedure violations to director
- Reconciled customer complaints and issues in a professional and mature manner
- Implemented team-building opportunities and bonding programs for employee retention
- Open and closed store, effectively counting and maintaining records of inventory and cash register metrics.
Front of House Team Member
Chick Fil-A
04.2021 - 06.2022
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
- Completed opening, closing, and shift change tasks following company guidelines.
Camp Counselor
School Plus
05.2018 - 08.2018
- Communicated effectively with students and parents, in multiple languages (English and Russian), to understand the specific needs of each child in order to provide the best possible experience
- Engaged with over 20 students to provide mentorship, tutoring, and overall caretaking over the course of the Summer
- Greeted students and parents each day with a smile and positive attitude, reinforcing camp values.
Education
Bachelor of Arts - Human Resource Management
Rutgers University
New Brunswick, NJ05.2026
Edison High School
Edison, NJ06.2022
Skills
- Data Entry
- Recruitment Strategies
- Leadership Qualities
- File Management
- Employee Relations
- New Hire Orientation
- Onboarding Processes
- Microsoft Office
- Microsoft Excel
Languages
Ukrainian
Professional Working
Timeline
Front of House Team Manager
Chick Fil-A
06.2022 - 06.2024
Front of House Team Member
Chick Fil-A
04.2021 - 06.2022
Camp Counselor
School Plus
05.2018 - 08.2018
Bachelor of Arts - Human Resource Management
Rutgers University
Edison High School
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