Victoria Aderinokun
Richmond,TX
Summary
Resourceful with years of experience coordinating and monitoring outreach activities. Develops and executes outreach strategies and action plans based on corporate objectives and regional priorities with goal of increasing company visibility. Strong focus on data and analytics to drive targeted activities and return on growth efforts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Personable with proven track record of success managing and leading social services programs. Skilled in grant writing, budgeting and program evaluation. Strong collaborator and committed to leading and inspiring teams to achieve shared goals. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Persuasive Outreach Director leads planning and execution of engagement and outreach activities with allies and partner organizations. Proven experience in developing plans to expand and effectively engage public in advocacy campaigns and program offerings. years of experience and demonstrated success in grant management and knowledge of fundraising principles and processes to develop working relationships with potential funding sources.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Outreach Manager
Livingmind Project Inc.
12.2022 - Current
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Increased education and awareness of product and services through outreach programs and delivering evidenced-informed strategies.
- Executed strategies to generate qualified leads through outreach sales calls to professional referral sources.
- Established and implemented sustainable and diverse funding strategies to support financial and operational objectives of organization.
- Created and implemented print and digital public awareness campaign to increase awareness of Product and services.
- Generated interest in services, identified new markets and educated prospective clients on benefits.
- Conducted presentations to expose and increase services awareness in marketplace.
- Developed and implemented training programs for staff.
- Researched best practices and developed strategies to improve program outcomes.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Monitored program performance and outcomes for successful delivery of services.
Cashier
TJX Companies
11.2019 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Performed cash, card and check transactions to complete customer purchases.
Assistant Manager
Mystique Boutique
04.2017 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Monitored security to protect employees, customers and property.
Cook's Assistant
Four Seasons Hotel
08.2012 - 11.2014
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste, quality and presentation.
- Prepped ingredients using blenders, mixers and slicers to achieve recipe requirements.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored food quality and temperature for safe consumption.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Followed food safety practices and sanitation guidelines.
- Cleaned and maintained work areas, equipment and utensils.
Empowered Teller
Citibank
04.2006 - 04.2009
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Monitored and reported suspicious activity in line with bank security policies.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Assisted with training of new tellers on policies and procedures.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Referred customers to other banking departments for specialized services.
- Trained new hires on customer service policies and procedures.
- Cross-sold credit cards, loans and other bank products.
Sales Associate
Coach Store
10.2004 - 07.2006
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Associate
Universal Studios
05.2004 - 01.2006
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Macys Department Store
08.2000 - 07.2002
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
Education
High School Diploma -
St Paul School
Lagos, NigeriaAssociate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
Pasadena, CA11.2011
Bachelor of Arts - Linguistics
University of Ibadan
Oyo State, Nigeria06.1997
Skills
- Strategic Field Outreach Planning
- Communications Strategies
- Event Organization
- Campaign Management
- Staff Management
- Time Management
- Program Development
- Team Leadership
- Organizational Skills
- Program Management
- Client Needs Assessments
- Interviewing Skills
- Staff Oversight
Certification
- Licensed [Certified information systems auditor] - December 2022 ( CISA )
Timeline
Outreach Manager
Livingmind Project Inc.
12.2022 - Current
Cashier
TJX Companies
11.2019 - 10.2022
Assistant Manager
Mystique Boutique
04.2017 - 10.2019
Cook's Assistant
Four Seasons Hotel
08.2012 - 11.2014
Empowered Teller
Citibank
04.2006 - 04.2009
Sales Associate
Coach Store
10.2004 - 07.2006
Sales Associate
Universal Studios
05.2004 - 01.2006
Sales Associate
Macys Department Store
08.2000 - 07.2002
High School Diploma -
St Paul School
Associate of Arts - Culinary Arts
Le Cordon Bleu College of Culinary Arts - Pasadena
Bachelor of Arts - Linguistics
University of Ibadan
hobbies
i love listening to music in my down time.
i love shopping because i learn about the world through shopping.
hobbies
i love listening to music in my down time.
i love shopping because i learn about the world through shopping.
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