VICTORIA A. DYKES-BARNABY
Jupiter,FL
Summary
Dedicated and detail-oriented Administrative Personnel with 7 years of proven experience in enhancing organizational efficiency and communication, successfully managing projects, improving internal systems, and boosting team productivity, while effectively handling data and leading under pressure. Demonstrating a proactive approach to data research and processing and known for effectively handling complex tasks in a timely manner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Geopoint
03.2023 - Current
- Analyze Billing and Project Audits
- Submitting Pay Application to Clients
- Managing Employees Personal Time Forms
- Managing Receipts, and Account Payable Invoices
- Project Entry
- Acting as Executive Assistant to Co-Director
- Managed Ordering and Handling Crew Attire
- Running and managing Monday.com meetings weekly
- Creating and Sending Contracts to Client
- Delivering and Picking up Work Vehicles for Various Reasons
- Creating and Delivering Work Packages for Clients
- Submitting Information to Correct City/County Entity
- Verbal and Written Communications between Company and Clients
- Submitting Weekly Timesheets for Payroll to Corporate
- Managing and Completed any Odd Administrative Tasks
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
All Phase Roofing Inc.
07.2020 - Current
- Scheduling, canceling, rescheduling customer appointments and/or inspections
- Proficient with Quickbooks
- Taking phone calls for customers
- Organizing and importing customer information
- Filing and processing completed customer requests
- Answering and responding to a large number of emails daily
- Processing all emergency and non-emergency service requests
- Processing invoices and payment information
- Creating and editing Excel, Word, Powerpoint documents; proficient with Microsoft
- Processing and Sending product orders
- Inputting and correcting bills
- Checking job profitability
- Processing bill pays
- Processing and sending bill rebates
- Submitting and editing permits and permit applications
Lab Technician
Pediatric Associates
01.2020 - 04.2020
- Perform tests on body fluids, biological specimens, and cultures
- Worked with small vials, test tubes, and delicate lab equipment
- Performed bilirubin tests on infant patients
- Maintained a clean work environment
- Ran daily, weekly and monthly controls on equipment
- Performed phlebotomy techniques on pediatric patients
- Performed capillary sticks
- Protected patients by following infection control, sharps disposal and hazardous waste disposal procedures
- Maintained detailed records of test results by entering data and patient information into the computer
- Ordered labs via EHR, sent messages to doctors, MA's, & checkout via HER
- Answered phones in a professional manner
- Printed requisitions and corresponded with Quest and Labcorp
Pre-Arb Agent
ACCT
03.2019 - 01.2020
- OJT as Floor-walker for Pre-Arbitration
- Knowledge of best practices and regulations involving personal banking
- Experience in handling confidential information
- Working knowledge of MS Office software
- Banking software knowledge
- Understanding of retail banking products and services
- Investigating merchant and customer accounts
- Handling credit card information
- Updating customer accounts
- Communicating between different software and acquirers
Phlebotomist
Grifols
07.2017 - 02.2019
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
- Collected blood samples using vacutainer tubes, tourniquets, syringes, and straight needles
- Protected patients by following infection control, sharps disposal and hazardous waste disposal procedures
- Spoke with patients to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation
- Organized daily work based on collection priority
- Stocked area with appropriate supplies
- Conducted venipuncture and other CT procedures
- Performed vitals and capillary sticks
- Investigated, provided and submitted information to the Quality Department about certain situations
Administrative Assistant/GSR
Radisson Hotel
12.2015 - 01.2017
- Assisted other hotel personnel in various capacities including overseeing the entire front desk when the manager was unavailable and handling purchases at the gift shop when it was short-staffed
- Managed the day-to-day operations of the front desk at a major hotel and handled concierge responsibilities when that individual was not available
- Executed a positive demeanor to each and every visitor who approached the front desk
- Issued room keys to guests upon check-in and answered questions regarding how to use them properly
- Maintained account records
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel
- Greeted each patient pleasantly and provided the desk sheet for sign-in
- Collected deposits, fees and payments
- Answered the phone by the second ring and greeted callers enthusiastically
Education
Bachelor of Business Administration And Management -
Keiser University
West Palm Beach09-2026
Diploma - Medical Assistant
Brightwood College
El Paso, TX06.2017
High School Diploma -
Elizabethton High School
Elizabethton, TN05.2013
Skills
- Quickbooks Proficient
- Microsoft Outlook Proficient
- Data Entry
- Customer Service
- Microsoft Excel Proficient
- Time Management
- Communication
- Product Knowledge
- Computer
- Microsoft Powerpoint Proficient
- Microsoft Word Proficient
- Leadership/Management
- Database entry
- Scheduling and calendar management
Certification
Notary Republic - Expires #8/4/2024
Timeline
Administrative Assistant
Geopoint
03.2023 - Current
Administrative Assistant
All Phase Roofing Inc.
07.2020 - Current
Lab Technician
Pediatric Associates
01.2020 - 04.2020
Pre-Arb Agent
ACCT
03.2019 - 01.2020
Phlebotomist
Grifols
07.2017 - 02.2019
Administrative Assistant/GSR
Radisson Hotel
12.2015 - 01.2017
Diploma - Medical Assistant
Brightwood College
High School Diploma -
Elizabethton High School
Bachelor of Business Administration And Management -
Keiser University
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