Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Alanis

Montclair

Summary

Accomplished Sales Manager offering 22 years of experience developing team and maximizing sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Sales Manager/Operations Manager/Prestige Sales Manager

Ulta Beauty
09.2009 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Collaborated with teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
  • Worked with vendors on events and sales on new products.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Performing makeup applications, skincare analysis, and product demonstrations.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Department Manager / Intimate & Accessory & Beauty

Kohl’s
05.2007 - 08.2009
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Communicated with managers of other departments to maintain transparency.

Jr's & Women's Department Manager

Robinsons May - Macy's
04.2005 - 03.2008
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Reduced operational costs through effective budget management and resource allocation.
  • Increased productivity by identifying bottlenecks and implementing targeted solutions.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Led a team of professionals to consistently achieve or exceed performance goals.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Contributed to the creation of long-term strategic plans that aligned with the company''s overall vision and goals.

Shift Leader /Lead Line Cook

Rubio's Coastal Grill
05.2003 - 06.2005
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Assisted with catering events, showcasing the restaurant''s culinary expertise and dedication to customer satisfaction.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

No Degree -

Chaffey College
Rancho Cucamonga, CA

High School Diploma -

Upland High School
Upland, CA
06.2002

Skills

  • Pipeline Management
  • Sales Tracking
  • Client Relationship Management
  • Business Planning
  • Staff Management
  • Sales Reporting
  • Lead Generation
  • Sales team training
  • Performance Management
  • Sales operation
  • KPI Tracking
  • Goals and performance

Timeline

Sales Manager/Operations Manager/Prestige Sales Manager

Ulta Beauty
09.2009 - Current

Department Manager / Intimate & Accessory & Beauty

Kohl’s
05.2007 - 08.2009

Jr's & Women's Department Manager

Robinsons May - Macy's
04.2005 - 03.2008

Shift Leader /Lead Line Cook

Rubio's Coastal Grill
05.2003 - 06.2005

No Degree -

Chaffey College

High School Diploma -

Upland High School

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Victoria Alanis