Victoria Alegria
Server
Tustin,CA
Summary
Eager hardworker, always ready and willing to assist fellow employees with job tasks.Having experience as a hostess and babysitter prepared me to deal and thrive with stressful environments, being quick to come up with solutions. Accustomed to multitasking and working quickly to meet challenging demands. I am hardworking and reliable , with a bubbly and cheery personality. That, with my work background and proper training, makes me believe I’ll be great addition to your team!
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Family Babysitter
Elizabeth And Branford Karl
New York, NY
09.2021 - 09.2022
- Prepared healthy, age-appropriate snacks and meals.
- Helped children learn how to complete small chores appropriate for age level.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Played games, worked on puzzles and read books to young children.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Led indoor and outdoor activities to entertain and occupy children.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Traveled with families to care for children and allow parents private time.
- Studied and took notes from parents about food allergies to understand ingredients and requirements to keep children safe.
Restaurant Hostess
Sushi Restaurant
Rio De Janeiro, RJ
01.2019 - 09.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Answered customer questions about hours, seating and menu information.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Checked in with servers to confirm preparedness before seating customers.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Assisted managers with quickly resolving service- and food-related issues.
- Documented reservations and communicated changes to guests.
- Informed servers of newly seated parties for speedy service.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
Education
High School -
Centro Educacional Espaço Integrado
Rio De Janeiro, RJ BRAZIL 02.2016 - 11.2018
Skills
Licensed driver
Managing routines
Maintaining safe environment
Daily specials memorization
Sales expertise
Menu memorization
Order delivery practices
Guest seating arrangements
Food and beverage pairings
To-go order preparation
Guest relations management
Conflict management
Credit card processing
Dining room management
Dining area maintenance
Timeline
Family Babysitter
Elizabeth And Branford Karl
09.2021 - 09.2022
Restaurant Hostess
Sushi Restaurant
01.2019 - 09.2020
High School -
Centro Educacional Espaço Integrado
02.2016 - 11.2018