Victoria Allen
Temecula ,CA
Summary
Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
6
6
years of professional experience
Work History
Social Media Manager
Vertigo V LLC
08.2021 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
Office Floater
Mankind
07.2019 - 08.2021
- Handled sensitive information with discretion, ensuring confidentiality when dealing with financial data or personal records.
- Gained proficiency in multiple software applications to provide knowledgeable assistance in various departments as needed.
- Promoted workplace organization by maintaining clean common areas and ensuring all equipment was functioning properly.
- Enhanced office efficiency by handling incoming phone calls and directing them to the appropriate personnel.
- Actively participated in training opportunities to continually expand skillset while learning about new technologies or best practices in office administration.
- Enabled timely project completion through diligent tracking of deadlines and progress updates to relevant parties.
- Performed administrative support tasks such as data entry and report generation to aid in decision-making processes.
- Supported various departments by rotating between tasks, ensuring consistent productivity across all areas.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with various departments to complete assigned tasks.
Administrative Assistant
Finest City Paper
04.2019 - 01.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Administrative Assistant Intern
DPR Construction
01.2018 - 03.2018
- Increased accuracy of documentation by proofreading, editing, and formatting reports and presentations.
- Prepared and edited documents and reports for quality and accuracy.
- Assisted with organization and maintenance of office filing system for easy retrieval of information.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Managed incoming and outgoing mail and packages to facilitate prompt delivery and receipt.
- Maintained confidentiality of sensitive information through proper handling of documents and correspondence.
Education
Associate of Arts - Fashion Merchandising
Palomar College
San Marcos, CASkills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Social Media
- Excellent Multitasking
- Social Media and Promotions
- Social Media Strategy
- Photography and Videography
- Verbal and written communication
- Advertising
- Critical Thinking
Timeline
Social Media Manager
Vertigo V LLC
08.2021 - Current
Office Floater
Mankind
07.2019 - 08.2021
Administrative Assistant
Finest City Paper
04.2019 - 01.2020
Administrative Assistant Intern
DPR Construction
01.2018 - 03.2018
Associate of Arts - Fashion Merchandising
Palomar College
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