Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Home Health Scheduler
Exceptional Holistic Care LLC
Dallas , TX
11.2021 - Current
Submitted new system orders and completed related paperwork.
Answered phones and routed voicemails to respective employees.
Provided HR administrative assistance to management team.
Promoted 100% government regulation adherence by maintaining confidential documentation and complying with international trip customs and cabotage laws.
Identified areas where processes can be improved upon, resulting in greater efficiency within the team.
Assisted with set up for social events and food deliveries.
Conducted regular meetings with project teams to discuss progress and set goals.
Completed day-to-day duties accurately and efficiently.
Communicating with professionals about appointment availability
Performing billing duties
Resolving scheduling conflicts
Managing Internal staff schedules and accommodating special requests .
Administrative Assistant
HCA SERVICES LLC
Dallas, TX
06.2019 - 10.2021
Answered questions from customers regarding products and services offered by the company.
Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences and travel.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Tracked and submitted employee timesheets to prepare for payroll processing.
Home Care Agency Coordinator/Small Business Owner at Exceptional Quality Home CareHome Care Agency Coordinator/Small Business Owner at Exceptional Quality Home Care
Production Manager at Exceptional Exteriors LLC. Dba Universal Windows of ManchesterProduction Manager at Exceptional Exteriors LLC. Dba Universal Windows of Manchester