Victoria Andres
Long Beach,CA
Summary
Proactive Department Lead with experience in managing inventory, customer relations, and reporting. Skilled in enhancing operational efficiency through hands-on leadership. Seeking to contribute positive energy and strong work ethic within a collaborative environment.
Overview
10
10
years of professional experience
Work History
Department Lead
Beach Shops
Long Beach
11.2022 - 07.2025
- Prepared dining location for each shift by organizing front and back of house areas to ensure smooth operations.
- Trained and supervised student staff in proper health and safety procedures.
- Executed weekly preventative maintenance on service equipment to uphold safety standards and operational efficiency.
- Supported manager by coordinating supply orders, vendor relationships, and inventory management to optimize resource availability.
- Responsible for the safeguarding of cash, inventory and company equipment, including handling the cash deposits for the department.
- Ensure all staff (student and part time) follow rest period and meal break schedules
- Assists manager or supervisor in the development and monitoring of weekly staff schedules, including troubleshooting staffing shortages.
Cashier/Assistant Manager
Ammar Boubes/Lakewood Mobil
Lakewood, CA
11.2020 - 09.2022
- Supervised daily cashier operations to ensure efficient customer service.
- Oversaw cash register operations, ensuring accuracy during transactions.
- Trained new staff on cash handling and customer interaction techniques.
- Assisted in resolving customer complaints and inquiries effectively.
- Performed duties of a cashier when needed during peak periods or staff shortages.
- Managed inventory levels and coordinated restocking of merchandise.
- Managed the store's inventory levels by conducting regular audits and ordering new stock as needed.
- Implemented promotional displays to enhance product visibility and sales.
- Collaborated with management on scheduling and staff assignments.
- Conducted quality assurance checks to ensure that all products were properly priced and labeled before being placed on shelves.
Cashier
Numero Uno Market
Long Beach, CA
12.2019 - 12.2020
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to manage stock levels and replenish items promptly.
- Handled cash, credit, and debit transactions securely and accurately.
- Resolved customer complaints with professionalism and effective communication skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Sortation Associate
Amazon
Buena Park, California
06.2015 - 09.2019
- Operated sorting machinery to efficiently categorize packages for delivery routes.
- Collaborated with team members to maintain a smooth workflow during peak hours.
- Inspected packages for damages and ensured proper labeling before dispatch.
- Assisted in training new associates on safety protocols and sorting procedures.
- Utilized handheld scanners to track package movements throughout the sortation process.
- Scanned barcodes on packages using RF scanners.
- Collaborated with other team members to ensure efficient workflow of packages through the process line.
- Provided support during peak periods by working extended shifts when required.
- Organized packages into designated containers for delivery.
- Met daily productivity goals set by management team.
Education
General Education Development (GED)
Los Angeles, CAComputer Information Technology (Microsoft Office)
San Bernardino Valley College
San Bernardino, CASkills
- Health and safety compliance
- Inventory management
- Cash handling
- Staff training
- Shift supervision
- Team management
- Task delegation
- Interdepartmental collaboration
- Time management
- Team building
Timeline
Department Lead
Beach Shops
11.2022 - 07.2025
Cashier/Assistant Manager
Ammar Boubes/Lakewood Mobil
11.2020 - 09.2022
Cashier
Numero Uno Market
12.2019 - 12.2020
Sortation Associate
Amazon
06.2015 - 09.2019
General Education Development (GED)
Computer Information Technology (Microsoft Office)
San Bernardino Valley College