VICTORIA ANNE MEDINA
Nolanville
Summary
Versatile and dynamic, with a proven track record at Silica/ Tesla, I excel in team leadership and heavy equipment operation. Skilled in implementing continuous improvement processes, I've significantly enhanced operational efficiency. My adaptability and commitment to safety have driven successful project completions, showcasing my ability to meet and exceed employer expectations. I am a dynamic and versatile professional with a diverse background in customer service, physical labor, and clerical roles. I take great pride in my strong work ethic, attention to detail, and ability to multitask effectively across diverse job functions. I have a proven track record of delivering exceptional customer experiences, with efficiency in resolving inquiries and issues. I am proficient in handling administrative duties, organizing information, and maintaining accurate records in clerical capacities. Personally, I enjoy a work environment with collaborative work opportunities, where I can use my experiences and skills as a contribution.
Overview
11
11
years of professional experience
Work History
Medical Assistant
HCA
02.2024 - 09.2025
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Material Handler Team Lead
Tesla
03.2024 - 09.2024
- Maintained safe work environment by enforcing strict adherence to safety policies and guidelines
- Coordinated incoming shipments, verifying accuracy and resolving discrepancies with suppliers
- Trained new team members on proper material handling procedures and safety protocols
- Oversaw material handling team operations, ensuring efficient workflow and meeting production deadlines
- Coordinated work schedules and assigned duties, managing personnel and materials to meet workload
- Managed supply inventory supplies, requisitioning items to maintain availability
- Verified accuracy of loaded and unloaded materials, comparing data to purchase orders and work instructions
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
- Developed price quotes for products and service provided and explained service fees to customers
- Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace
Heavy Equipment Operator/Loadout Operator/ Loader
US Silica
12.2022 - 03.2024
- Fastened blades and attachments to tractors using hitches
- Inspected products against documentation and verified destinations to prevent errors
- Cleared land efficiently by removing trees, rocks, debris, and other obstacles with heavy machinery
- Guided machine movement via signals and sounds
- Collaborated with project managers to ensure timely completion of tasks and projects
- Moved materials around sites with equipment to designated storage areas for safekeeping
- Communicated with team members using hand signals or radios for efficient coordination during operations
- Maneuvered equipment over work areas to remove, distribute and level terrain
- Skillfully navigated tight spaces and difficult terrain with heavy machinery
- Drove and maneuvered equipment within confined spaces to deliver supplies to and from sites
- Trained new employees in safe operation of heavy equipment and proper job site procedures
- Operated trucks and equipment with care and safety
- Minimized dangers, locating hollow and unstable sections before starting work
- Prepared sites for work by removing earth and grading surfaces
- Logged site activities, safety incidents and maintenance needs for safety purposes
- Enhanced operational efficiency through continuous learning and adaptation to new technologies
- Trained new operators on safe and effective heavy equipment operation
- Utilized computer systems to track inventory levels, shipment statuses, and other related information
- Released materials from dump cars and storage bins into hoppers for transport
- Met continuous demands in fast-paced environment by quickly picking up and moving loads
- Implemented process improvements aimed at reducing costs and improving operational efficiency
- Completed required paperwork accurately and efficiently to maintain proper records
Office Administrative Assistant
Skin Deep
12.2019 - 12.2022
- Entered data accurately into spreadsheets and databases for record-keeping purposes
- Managed daily office operations and maintained organized workspace
- Welcomed guests, issued passes, and took incoming phone calls at reception
- Prioritized incoming emails and phone calls to ensure timely responses from appropriate personnel
- Processed invoices and handled accounts payable and receivable tasks
- Proofread and edited documents and reports for staff
- Organized and updated file systems, keeping records easily retrievable
- Updated tracking spreadsheets with metrics and used data to create charts and reports
- Handled confidential documents with discretion and integrity
- Promoted productivity by coordinating schedules, meetings and correspondence
- Provided exceptional customer service, resolving issues promptly
- Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in [Software]
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs
Bartender/Bar Manager
Taqueria Restaurant
08.2014 - 02.2018
- Implemented upselling techniques, increasing beverage sales
- Adapted to fast-paced environments, maintaining high service standards
- Verified customer age prior to serving alcohol
- Trained new staff on bar operations, improving team efficiency
- Maintained clean and organized bar area, ensuring customer satisfaction
- Streamlined bar operations, reducing waste and improving profitability
- Dealt with customer complaints promptly according to company policies
- Trained and supervised bar staff to deliver exceptional service to customers
- Developed strong customer service skills, addressing guest concerns promptly
- Oversaw bar operations, ordering supplies, setting schedules, and monitoring staff service
- Memorized recipes for popular cocktails while also learning new trends in mixology
- Managed inventory of liquor, beer, wine, and other bar-related items by conducting regular stock checks
- Minimized errors by keeping up with customer preferences and current tabs
- Tracked drinks and processed payments using POS system
Education
Associates - Interdisciplinary Studies
Central Texas College
Killeen06.2016
High School Diploma -
Harker Heights High School
Harker Heights06.2013
Skills
- Hand and power tools
- Team leadership
- MS office
- Budget controls
- Emergency response
- Materials movement
- Adaptability and flexibility
- Daily vehicle assessments
- Repair and maintenance
- Materials transport
- Rock removal
- Communicating job status
- Vehicle inspection
- Monitor operations
- Teamwork coordination
- Loader controls
- Material handling equipment
- Sandblasting operations
- Heavy haul trucking
- Equipment inspection
- Preventive Maintenance
- Traffic regulations
- Continuous improvement
- Maintenance and repair
- Problem-solving
- Mechanical maintenance
- Professionalism
- Loading dock procedures
- Heavy equipment operation
- Warehouse safety
- Self motivation
- Weight distribution
- Delivery information verification
Timeline
Material Handler Team Lead
Tesla
03.2024 - 09.2024
Medical Assistant
HCA
02.2024 - 09.2025
Heavy Equipment Operator/Loadout Operator/ Loader
US Silica
12.2022 - 03.2024
Office Administrative Assistant
Skin Deep
12.2019 - 12.2022
Bartender/Bar Manager
Taqueria Restaurant
08.2014 - 02.2018
Associates - Interdisciplinary Studies
Central Texas College
High School Diploma -
Harker Heights High School
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