Summary
Overview
Work History
Education
Skills
Certification
Knowledge Tools
Volunteer Experience
Languages
Timeline
Generic

Victoria Arena

Warrensburg,MO

Summary

Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Founder

Diosas Artisan Makeup
Remote
01.2018 - Current
  • Creating full detailed business propositions, conducting market studies, customer segmentation, SOPs, cost calculations, statistics, economy, and other important data
  • Networking and creating important connections for the foundation of the business
  • Developing and maintaining the website and interactive tools to maintain engagement and productivity
  • Knowledge of certifications and FDA regulations as well as quality control and safe foundation and materials for the creation of products
  • Creating recipes, conducting trial and error productions, making tests, and interviewing possible customers with samples
  • Creating prototypes and launching the brand
  • Keeping track of inventory, proper deliveries, and creating an appealing branding that correlates with the product line
  • Arranging meetings with business owners and creating value propositions to establish points of sales
  • Presenting the line in activities and expositions
  • Managing channels for marketing the product
  • Handling administrative work such as general paperwork, case studies, wages, problem-solving, contingency plans, and monthly and yearly data statistics reports to improve weak areas.

Pilot Personal Assistant (Volunteer)

Emanuel Vega Racing Team
Remote
12.2023 - 05.2024
  • Organizing personal and pilots' agendas, including activities, reunions, races, calls, commercials, sponsor propositions, and races
  • Creating personalized propositions for races and sponsors
  • Attending and making important calls, settling agreements, and doing follow-ups
  • Hiring and delegating (mainly volunteers)
  • Working with insurances, sponsors, marketing, and social media during races
  • Discussing strategies and next steps for better performance and results.

Prep Cook

Whole Foods Market
Boise, ID
11.2022 - 04.2023
  • Meal prepping depends on superiors' notice and system in place (daily), including cutting, cooking, blanching, boiling, steaming, seasoning, and cleaning a wide variety of food products and food production tools
  • Operating the walk-in fridge and freezer and keeping it all clean and organized for food safety and customer safety (allergens, organics, and categories)
  • Rotating ingredients in cold wells to maintain freshness according to servsafe
  • Rotating cleaning buckets and opening and closing various cooking stations daily
  • Labeling and dating correctly for storage and discarding expired items
  • Managing inventory for the ingredients of the recipes and notifying the main manager for reorders.

Food Server

Holland America Line
Anchorage, AK
04.2022 - 09.2022
  • Preparing dining facilities: cleaning, decorating, and accommodating tables and silverware for welcoming guests
  • Preparing a list of materials and inventory, receiving inventory, and accommodating it
  • Hosting and serving guest meals and drinks during the train adventure trip while following various food safe protocols
  • Following a seating system, taking customers' orders efficiently and in a fast manner
  • Maintaining good welcoming tableside service and having good observational and detail skills
  • Following guidelines, especially when it comes to various allergies, such as gluten-free or shellfish allergies, to prevent foodborne illness
  • Using square POS system and vouchers payments
  • Managing emergencies and guiding guests to safety protocols.

Adobe Construction Worker

Productos y Finca Gosen (Contract)
12.2021 - 04.2022
  • Working in general labor constructing an adobe dome house on farm land
  • This includes an introductory course to learn the foundations and basics, pros and cons of environmentally friendly houses (Adobe Constructions)
  • Researching the type of soil for creating the base cement, suggesting base location of the house, creating an agenda (project management type), estimating beginning and end of the project, personnel including an adobe engineer, general labor, and specialized laborers such as plumbers, electricians, foundation plasterers, window and door workers, and carpenters
  • Making a daily list of goals and things to do, having a positive outcome, picking up materials, and preparing the area of construction to work
  • Planning reunions once a week to endure and work on weaknesses
  • Creating a foundation to project dome houses and dealing with day-to-day problem-solving.

Food Service Worker

AIM World Services
El Paso, Dona Ana, Franklin, TX, NM, IN
09.2021 - 11.2021
  • Working in military DFACs building establishments created for guests
  • Serving various and specialized food products and providing a clean, open, and safe space to every guest
  • Assisting in mandatory meetings to create systems, understand culture, weekly news, improvements, and celebrating achievements, emergency procedures, as well as agendas and events
  • Preparing, cleaning, and sanitizing various food areas and equipment to ensure no foodborne sickness will occur, as well as to ensure the future days will be able to continue to run smoothly and efficiently
  • Updating temps, expiration products, inventory, and notifying any issues to the uppers daily
  • Maintaining confidentiality to the contract.

Manager

Total Guajataca
Isabela, PR
09.2016 - 05.2020
  • Providing excellent customer service to ensure customer happiness and loyalty
  • Managing the store and warehouse, including stocking shelves and back stock, managing inventory, placing orders for shipment, cleaning, organizing, and overall ensuring the store and backstock were kept in clean conditions
  • Keeping track of inventory, placing orders, checking, and accepting orders to ensure that the inventory was always up for the various people of Puerto Rico
  • Making the schedule and training new staff members, as well as arranging to ensure the store stayed well staffed to maintain order and cleanliness standards.

Education

Foundations of Project Management -

Google - Coursera (Online)
06.2024

Associate in Business Administration -

Universidad de Puerto Rico recinto Aguadilla
05.2019

Entrepreneurship and Product Development Course - Business Administration And Management

Centro Empresarial Para La Mujer
Puerto Rico
01-2018

High school diploma -

Juan A. Arizmendi High school
05.2013

Skills

  • Human Resources
  • Financial Report Writing
  • Bilingual
  • Marketing
  • Budgeting
  • Financial Statistics
  • Basic Economy Research/Investigation
  • Financial Analysis
  • Financial Sales
  • Product Cost
  • Basic Accounting
  • Sales Administration
  • Problem Management/Solving
  • General Research
  • Sales Management
  • SOPs
  • Contingency Planning

Certification

  • Driver's License, 09/2012, 05/2028, Standard Driver's License
  • ServSafe, 04/2022, 04/2025

Knowledge Tools

  • Cash register/POS
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Shopify
  • CANVA
  • Lean Six Sigma
  • Kanban
  • Business Model Canvas
  • SWOT
  • Agenda/Planning
  • Outlook

Volunteer Experience

  • SME Student Association - Uprag (Asociación de Ejecutivos de Venta y Mercadeo de Puerto Rico), Organized and planned fundraising activities for the association, such as Coffee Stands Sales, Hotdog sales, Breakfast/Brunch Motivational Speeches, Business owner proposals to give speeches for students and members, Video/Short Films interviews for nearby small businesses, Organize educational field trips for students and members, invite experts to give educational conferences, donation activities, and much more.
  • Chamber of Commerce of Puerto Rico Student Capitulations - Uprag, Event and seminar planner, contacting different companies and speakers in the areas of tech, cybersecurity, IT, big data, government agencies, investment, and knowledge in forex, stock market and cryptocurrencies, real estate and property management, online businesses, local businesses, and restaurants to educate students and members. Create activities, events, networking opportunities and exposure to push students and members business. Some of the activities were Fashion shows, networking fests, volunteering in entrepreneurship competitions, Brunches with purpose (Networking), referrals to companies, expo fairs, and much more.
  • Startup Weekend Business Launch Competition - Popular Bank Mayaguez Puerto Rico, In this competition, I participated in the creation of a team and volunteered to work on their project and help win the competition. In the team, I created a Business Model Canvas from scratch and made a market analysis. With that information, the team created surveys, prototypes, and customer segmentation and economy data for statistics. The data was put together, and we created a presentation in an "elevator speech" mode and won 3rd place (out of 13 companies' projects). The business is now running (since 2016) and is called "Puestos pal Ambiente".
  • Google Local Guider Restaurant Reviewer, Became a Google Local Guider by reviewing in detail every experience in different kinds of restaurants and submitting all the information, pictures, and videos.
  • Hurricane Maria volunteering service, In the Hurricane Maria, I signed in for neighborhood rescue, cooked, and provided to the most needed and connected professionals to the different situations. We opened some roads with heavy machinery and administered supplies and first aid after the hurricane.

Languages

English
Full Professional
Spanish
Native/ Bilingual
French
Limited

Timeline

Pilot Personal Assistant (Volunteer)

Emanuel Vega Racing Team
12.2023 - 05.2024

Prep Cook

Whole Foods Market
11.2022 - 04.2023

Food Server

Holland America Line
04.2022 - 09.2022

Adobe Construction Worker

Productos y Finca Gosen (Contract)
12.2021 - 04.2022

Food Service Worker

AIM World Services
09.2021 - 11.2021

Founder

Diosas Artisan Makeup
01.2018 - Current

Manager

Total Guajataca
09.2016 - 05.2020

Foundations of Project Management -

Google - Coursera (Online)

Associate in Business Administration -

Universidad de Puerto Rico recinto Aguadilla

Entrepreneurship and Product Development Course - Business Administration And Management

Centro Empresarial Para La Mujer

High school diploma -

Juan A. Arizmendi High school
Victoria Arena