Victoria Ashani
Social Worker
Mudzi,Mashonaland East
Summary
My main objective is to make a positive impact in the Organization by contributing to projects and initiatives. To pursue knowledge and training to deepen my knowledge.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Receptionist
The Pumpkin Hotel
02.2025 - Current
- Managing the registration process for arriving guest and ensuring a smooth departure.
- Handling room bookings, modifications and cancellation often via phone calls, emails.
- Providing excellent services to guest, answering inquiries and addressing any concerns
- Liaison between guest and hotel staff conveying messages and request as needed.
- Processing payments, managing cash and generating invoices for guest upon checkout.
- Information provision, offering information about hotel amenities, local attractions and services to enhance guest experience.
- Administration task such as data entry, filling, maintaining records.
- Coordinating with other departments (housekeeping, food and beverages, administration).
- Multitasking, managing multiples tasks simultaneously, particularly during busy periods while maintaining a professional demeanor.
- Supervising students on attachment, attached at the front office.
Leaner Guide
Campaign for Female Education (Camfed) Zimbabwe, Mudzi District
01.2019 - Current
- Provided counselling to survivors of Gender Based Violence in partnership with Musasa, Mudzi.
- Monitoring and Evaluation of Camfed Beneficiaries, who are learners supported by Camfed in all Secondary Schools in Mudzi District.
- Data capturing and filling of paperwork in office.
- Conducted home visits to the vulnerable persons, people with disability, the aged, school drop outs and child in need of care such as victims of sexual, physical, emotional, neglect, child in conflict with the law.
- Transition Guide, delivered transition sessions to marginalized Secondary School leavers, supporting their transition to safe and secure economic livelihoods.
- Here are 8 resume experience statements based on the provided details:
- Developed and implemented training programs for community members, enhancing literacy and life skills among participants.
- Facilitated workshops that empowered women and girls, fostering confidence and promoting gender equality in education.
- Collaborated with local stakeholders to design outreach initiatives, significantly increasing community engagement in educational programs.
Social Development Officer
Department of Social Development
09.2023 - 09.2024
- Enumeration for the Emergency Social Cash Transfers with World Vision Mudzi.
- Enumerator of the Food Deficit Mitigation Strategy registration and distribution.
- Monitoring and Evaluation of BEAM beneficiaries.
- Provided counselling to minors in need of care (protection and welfare) cases.
- Provision of psychosocial social support to victims of sexual, emotional, neglect, physical, child in conflict with the law.
- Data collection, recording, entry, maintenance and communicating
- Provided counselling to survivors of Gender Based Violence with Msasa and Woman Affairs in Mudzi District.
- Compiled weekly reports and monthly reports to the provincial level.
Sales person
Universal Concepts (Sunny Yi Feng)
08.2022 - 08.2023
- Meeting sales targets, achieving sales goals.
- Building customer relationships, maintaining relationships with customers to understand their needs.
- Prospecting by identifying and pursuing new business opportunities and potential customers
- Negotiating sales, handling objections, negotiating terms and closing deals
- Providing customer services
- Staying updated on market trends, keeping informed about industry developments, competitors and market conditions
- Reporting and forecasting, tracking sales performance, reporting results and forecasting future sales.
Sorter
Petrecozim Private Limited Company
02.2020 - 12.2021
- Sorting materials, separating pet bottles from non-pet materials
- Identifying contaminants, Remove non-recyclable materials from the from the sorting process
- Operating Equipment, using machines such as conveyor belts
- Meeting productivity targets
- Maintaining Cleanliness
- Quality control
Education
Bachelor of Science Honors Degree - Social Work
Woman’s University in Africa
01.2025
Advanced level - Economic History, Family and Religious Studies and Literature in Shona
Kotwa High School
01.2018
Ordinary level - Mathematics, English and Science
Chikwizo Sec School
01.2016
Skills
Experience with field work
References
- R, Chisvipa, H O D, 0773245898, Department of Social Development, Mudzi, 85 Box Kotwa Complex
- S, Rwodzi, DOO, 0774326018, Campaign for Female Education, Kotwa Resource Center
- Pet Recycling Zimbabwe, 41 Dover Road, Ardbennie, Harare, Zimbabwe
Interests
Learning about new languages, Socialising, Travelling, Reading
Personal Attributes
- Good time management and good communication skills
- Collaborative
- Able to communicate in local Languages
- Very hardworking and creative
- Ability to work in a dynamic environment
- Work under minimum supervision
- Reliable, sociable and trustworthy
Timeline
Receptionist
The Pumpkin Hotel
02.2025 - Current
Social Development Officer
Department of Social Development
09.2023 - 09.2024
Sales person
Universal Concepts (Sunny Yi Feng)
08.2022 - 08.2023
Sorter
Petrecozim Private Limited Company
02.2020 - 12.2021
Leaner Guide
Campaign for Female Education (Camfed) Zimbabwe, Mudzi District
01.2019 - Current
Bachelor of Science Honors Degree - Social Work
Woman’s University in Africa
Advanced level - Economic History, Family and Religious Studies and Literature in Shona
Kotwa High School
Ordinary level - Mathematics, English and Science
Chikwizo Sec School