Victoria Bailey
Elk City
Summary
Dynamic and results-driven professional with extensive experience at Walmart and a proven track record in customer service and teamwork. Skilled in optimizing inventory management and enhancing operational efficiency. Recognized for problem-solving abilities and a commitment to workplace safety, consistently achieving high customer satisfaction through effective communication and collaboration. Being dependable going above and beyond, working, completing task ina timely matter.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Team Associate
Walmart
08.2022 - Current
- Assisted in training new associates on operational best practices and company policies for seamless onboarding.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Continuously checked products for quality assurance according to strict guidelines.
- Optimized workflow processes for improved efficiency and reduced operational costs.
- Assisted with inventory counts and stocking of merchandise.
Food Service Worker
Head Start Program
03.2021 - 08.2022
- Prepared nutritious meals following dietary guidelines and safety standards.
- Assisted in menu planning, incorporating seasonal produce to enhance meal variety.
- Maintained cleanliness of kitchen and dining areas, ensuring compliance with health regulations.
- Collaborated with team members to streamline food service processes during peak hours.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Shift Manager
Pizza Hut
06.2018 - 03.2021
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented process improvements that enhanced efficiency in service delivery.
- Managed inventory control, optimizing stock levels to reduce waste and costs.
- Coordinated shift schedules, ensuring adequate staffing for peak hours.
- Resolved customer complaints effectively to maintain high satisfaction rates.
- Conducted performance evaluations, providing feedback to foster employee development.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Team Associate
Taco Bell
06.2016 - 03.2018
- Facilitated efficient inventory management processes to optimize stock levels and reduce discrepancies.
- Collaborated with team members to enhance customer service quality through effective communication strategies.
- Streamlined checkout procedures, improving transaction speed and enhancing overall customer satisfaction.
- Worked productively ,working overtime constantly.
Education
GED -
Southwestern Oklahoma State University
Weatherford, Oklahoma, OKCna -
Western Technology Center
Elk City, OKSkills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Following instructions
- Teamwork and collaboration
- Positive attitude
- Cleaning
- Heavy lifting
- Cash handling
- Goal setting and achievement
- Clear communication
- Workplace safety
- Willingness to learn
- Task prioritization
Timeline
Team Associate
Walmart
08.2022 - Current
Food Service Worker
Head Start Program
03.2021 - 08.2022
Shift Manager
Pizza Hut
06.2018 - 03.2021
Team Associate
Taco Bell
06.2016 - 03.2018
GED -
Southwestern Oklahoma State University
Cna -
Western Technology Center