Victoria Bailey
Oroville,CA
Summary
Dedicated professional with extensive experience in casino operations and executive support. Known for strong leadership and effective communication skills, contributing to improved guest experiences and operational efficiency.
Overview
26
26
years of professional experience
Work History
Casino Operations
Feather Falls Casino
Oroville, CA
04.2021 - 02.2026
- Supported casino operations by effectively collaborating with various departments to address guest concerns and maintain an enjoyable atmosphere.
- Coordinated cross-departmental communication to streamline operational workflows.
- Developed and implemented process improvements, reducing turnaround times on tasks.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Provided direction and guidance to internal teams in order to achieve targets.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Contributed to the development of departmental policies and procedures ensuring consistency across the organization.
- Worked with vendors to make purchases and reconcile invoices.
- Trained and guided team members to maintain high productivity and performance.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Executive Assistant
Feather Falls Casino
Oroville, CA
09.1999 - 02.2026
- Coordinated executive schedules, ensuring optimal time management and prioritization of tasks.
- Streamlined communication between departments, enhancing collaboration across teams.
- Managed travel arrangements, optimizing itineraries to reduce downtime and costs.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
Education
High School Diploma -
Consumnes River College
Placerville, CA06-1998
Skills
- Casino operations
- Casino operations management
Timeline
Casino Operations
Feather Falls Casino
04.2021 - 02.2026
Executive Assistant
Feather Falls Casino
09.1999 - 02.2026
High School Diploma -
Consumnes River College