Victoria Ball
Colorado Springs,CO
Summary
Dedicated professional with a strong work ethic and integrity, experienced as a Special Needs Bus Monitor at Harrison School District Two. Proven ability in observation and monitoring, ensuring student safety and comfort. Skilled in customer service and cash handling, consistently enhancing the shopping experience across various retail environments.
Overview
18
18
years of professional experience
Work History
Special Needs Bus Monitor
Harrison School District Two
Colorado Springs, CO
09.2023 - 09.2025
- Assisted students with boarding and disembarking safely from the bus.
- Monitored student behavior to ensure compliance with safety protocols.
- Communicated effectively with drivers to coordinate timely pickups and drop-offs.
- Supported students with special needs, fostering a positive and inclusive environment.
- Reported incidents or concerns promptly to relevant authorities for resolution.
- Maintained a clean and organized bus environment for student comfort and safety.
- Collaborated with educators and parents to address individual student needs effectively.
- Participated in training sessions to enhance skills related to student safety and support.
- Provided one-on-one support for students with specific needs, enhancing their overall comfort and well-being during transportation.
- Enhanced student well-being by promptly addressing any health or medical concerns that arose during transportation and notifying appropriate parties as needed.
- Maintained accurate records of student attendance and incident reports, contributing to a well-organized system for tracking student performance.
Front End Associate
Walmart
Colorado Springs, CO
07.2022 - 12.2022
- Assisted customers with product inquiries and ensured high-quality service experience.
- Maintained organized merchandise displays to enhance shopping environment and accessibility.
- Operated point-of-sale systems efficiently while processing transactions accurately.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Monitored store cleanliness and safety standards, contributing to a welcoming atmosphere.
- Trained new associates on operational procedures and customer service best practices.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
Cashier
Dollar Tree
Syracuse, NY
12.2008 - 03.2009
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Handled cash register operations, ensuring balanced drawers at the end of each shift.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Monitored store security practices to prevent loss and ensure a safe shopping environment.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
P&C Grocery Store
Syracuse, NY
09.2008 - 03.2009
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
- Educated customers on promotions, driving sales through informed recommendations and upselling techniques.
- Monitored store security practices to prevent loss and ensure a safe shopping environment.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier/Stocker
CVS Pharmacy
Syracuse, NY
05.2008 - 07.2008
- Processed transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions efficiently.
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Organized inventory and maintained cleanliness in stock areas to optimize workflow.
Fitting Room Associate/ Cashier
TJ Maxx
Rochester, NY
08.2007 - 04.2008
- Stocked shelves efficiently to ensure product availability and enhance customer experience.
- Organized inventory and maintained cleanliness in stock areas to optimize workflow.
- Assisted with unloading shipments, verifying accuracy against purchase orders.
- Monitored stock levels regularly, reporting discrepancies to management for timely resolution.
- Assisted customers with fitting room usage and garment selection.
- Organized merchandise to enhance customer experience and accessibility.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
Education
High School Diploma -
East High School
Rochester, NY06.2008
Skills
- Observation and monitoring
- Patience and tolerance
- Confidentiality and privacy
- Reliability and punctuality
- Customer service
- Customer assistance
- Work ethic and integrity
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Conflict resolution
Volunteer Experience
Solid Rock Community Development Food Pantry
March 2022 to present
- Stock racks and tables with food.
- Greet people and help sign them into pantry.
- Distribute food to individuals and families.
- Keep the pantry looking nice by cleaning the tables, counters, sweeping, and thoroughly cleaning the refrigerators and freezers.
- Help with special events such as free farmers market.
Volunteer Experience
Solid Rock Community Development Center Food Pantry- Colorado Springs, CO
March 2022 to Present
- Stock racks and tables with food.
- Greet people and help sign them into pantry.
- Distribute food to individuals and families.
- Keep the pantry looking nice by cleaning the tables, counters, sweeping, mopping and thoroughly cleaning the refrigerators and freezers.
- Help with special events such as free farmers market.
Centennial Elementary School- Colorado Springs, CO
October 2018- September 2023
- Escort classes at their assigned times to gym or library for events such as Picture Day and Hearing and Vision Day.
- Help kids straighten up their outfits while in line for pictures for Picture Day.
- Make posters for school administration for school events.
- Assist on field trips.
- Cut out traces for Art class.
- Separate school shirts by sizes in boxes.
- Pass out food to parents and students at their Thanksgiving Feast.
Timeline
Special Needs Bus Monitor
Harrison School District Two
09.2023 - 09.2025
Front End Associate
Walmart
07.2022 - 12.2022
Cashier
Dollar Tree
12.2008 - 03.2009
Cashier
P&C Grocery Store
09.2008 - 03.2009
Cashier/Stocker
CVS Pharmacy
05.2008 - 07.2008
Fitting Room Associate/ Cashier
TJ Maxx
08.2007 - 04.2008
High School Diploma -
East High School