Victoria Sexton
Madison Heights,VA
Summary
Results-driven Assistant Store Manager with 10 years of experience in the role, demonstrating a strong commitment to team success and operational excellence over a 19-year career. Proven track record in staffing, training, and developing teams to achieve high performance, along with leading successful grocery and deli reset initiatives across the region. Recognized for advancing associate mobility training by effectively presenting new technologies to store leaders, enhancing operational efficiency. Eager to leverage extensive experience in a Store Manager role to drive sales growth and foster a collaborative team environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Food Lion
Madison Heights, USA
01.2015 - Current
- Assist store manager in managing store
- Manage store in absence of store manager
- Merchandising
- Oversee inventory
- Support new practices
Customer Service and Sales Manager
Food Lion
Madison Heights, USA
03.2010 - 01.2015
- Managed front end and store operations
- Completed yearly appraisals
- Hired associates for store
- Daily Deposits
- Countdown tills
- Provided Customer Service
- Front end scheduling
- Trained new Customer Service and Sales Managers
- Rolled out new practices
- Attended WIC training and led yearly training calls
- Reported out region cash
Assistant Customer Service and Sales Manager
Food Lion
Madison Heights, USA
02.2007 - 03.2010
- Made change orders
- Assisted manager with region cash
- Made front end schedule
- Held associates accountable
- Answered any question the region had pertaining to the job duties
Office Assistant
Food Lion
Lynchburg, USA
03.2006 - 02.2007
- Counted tills
- Opened and closed office
- Completed deposits
- Performed voids and refunds
Cashier
Food Lion
Lynchburg, USA
09.2005 - 03.2006
- Engaged with customers
- Fast and friendly
- Loaded/unloaded shopping baskets
- Maintained proper cash control
Education
Associates Degree of Applied Science - Accounting
Central Virginia Community College
Lynchburg, VA05.2010
Advanced Diploma -
Brookville High School
Lynchburg, VA07.2007
Skills
- CAO
- Problem-solving
- Time management
- Merchandising
- Customer service and engagement
- Planning
- Hiring and training
Accomplishments
- Received an award at a store manager meeting for excellent backroom conditions and instock numbers
Certification
- Safe Mark
- Assistant Store Manager College
Timeline
Assistant Store Manager
Food Lion
01.2015 - Current
Customer Service and Sales Manager
Food Lion
03.2010 - 01.2015
Assistant Customer Service and Sales Manager
Food Lion
02.2007 - 03.2010
Office Assistant
Food Lion
03.2006 - 02.2007
Cashier
Food Lion
09.2005 - 03.2006
Associates Degree of Applied Science - Accounting
Central Virginia Community College
Advanced Diploma -
Brookville High School
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