Victoria Barton
Clinton Township,MI
Summary
Adept Legal Assistant with a proven track record, showcasing exceptional organizational efficiency and client service support. Excelled in legal document preparation and fostering collaborative work environments, significantly enhancing case management processes. Demonstrated strong multitasking abilities and a team player mindset, contributing to high customer satisfaction and streamlined legal operations.
Overview
30
30
years of professional experience
Work History
Legal Assistant
GEICO Staff Counsel - Law Office Mark E. Phillips
St. Clair Shores, MI
02.2015 - Current
- Processed incoming mail, both physical and electronic, and communicated effectively with clients, attorneys, support staff, and court staff.
- Scheduled hearings, depositions, and independent medical examinations, while managing multiple attorneys' calendars and schedules.
- Created and filed legal documents, ensuring compliance with Michigan Court Rules and court filing instructions.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Organized legal documents in company filing systems and databases.
- Created and updated case management and client account databases.
- Answered phones promptly while providing courteous customer service.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Maintained client confidentiality in all matters.
- Redacted confidential information from legal documents on case-by-case basis.
- Liaised between attorney and outside counsel, exchanging information.
- Ordered materials needed by attorneys throughout the duration of a case.
- Ensured that all paperwork was properly filed according to established procedures.
- Coordinated the distribution of legal materials to other parties as required.
- Conducted thorough research and review of case information to assist attorneys.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Updated databases with new information received from attorneys or clients.
- Stayed abreast of changes in legislative and regulatory guidelines.
- Greeted clients upon arrival at office and provided assistance as needed.
- Responded to client calls and inquiries to deliver applicable information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Legal Assistant
Plunkett Cooney P.C.
Mt. Clemens, MI
10.2006 - 10.2014
- Organized legal documents in company filing systems and databases.
- Booked travel arrangements for firm attorneys and support staff.
- Created and updated case management and client account databases.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Organized and prepared case exhibits and evidence for trial.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Processed incoming mail on a daily basis.
- Contacted witnesses and scheduled interviews and evaluations.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
- Prepared and processed expense reports for reimbursing attorneys.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Scanned physical documents into electronic format for storage in a secure database system.
- Assisted with document production and deposition preparation.
- Ensured that all paperwork was properly filed according to established procedures.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Updated databases with new information received from attorneys or clients.
- Oversaw legal team appointments, hearings and depositions schedules.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Completed day-to-day duties accurately and efficiently.
Legal Assistant
Kemper Insurance Law Offices of David E. Eason
Livonia, MI
09.1994 - 01.2001
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Created and updated case management and client account databases.
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Filed pleadings and appeals with court clerks to expedite trial proceedings.
- Answered phones promptly while providing courteous customer service.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Processed incoming mail on a daily basis.
- Contacted witnesses and scheduled interviews and evaluations.
- Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
- Maintained client confidentiality in all matters.
- Prepared summaries of depositions, interrogatories and testimony for attorney review.
- Corresponded daily with clients, insurance adjusters, doctors and attorneys.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Organized and executed court calendar with daily cases and supervisor meetings.
- Greeted clients upon arrival at office and provided assistance as needed.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Education
Associate of Arts - Legal Administrative Assistant Certificate
Macomb Community College
Warren, MI05-1995
Skills
- l
- Strong multitasker
- Team Player
- Order and request filing
- Case management support
- Daily docket reports
- Document editing
- Client communication
- Confidentiality
- Legal terminology
- Scheduling/Planning
- Document drafting
- Calendar management
- Client billing
- Organizational efficiency
- Task prioritization
- Exceptional telephone etiquette
- Writing and editing
- Legal document preparation
- Client service and support
- Legal/Court processes
References
References available upon request.
Timeline
Legal Assistant
GEICO Staff Counsel - Law Office Mark E. Phillips
02.2015 - Current
Legal Assistant
Plunkett Cooney P.C.
10.2006 - 10.2014
Legal Assistant
Kemper Insurance Law Offices of David E. Eason
09.1994 - 01.2001
Associate of Arts - Legal Administrative Assistant Certificate
Macomb Community College