Victoria Batte
Richmond,VA
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 5 years of progressive IT experience.
Overview
6
6
years of professional experience
Work History
Security Project Manager
Marksman Security
04.2022 - Current
- Set goals to manage security processes and collaborate with clients to meet their needs and exceed expectations
- Maintaining accurate it asset inventory, monthly budgets, overtime, and company expenses , processing payroll
- Conducting software-assisted site visits to ensure users adhere to policies, procedures and protocols
- Enlisted in a team environment to manage security operations .
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Kept team compliant with security protocols and appearance standards.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
IT Project Manager
VExpress LLC
01.2018 - 04.2022
- Managed complex IT projects within budget, schedule, and scope; successfully installed hardware and software components
- Developed project management roadmap to define project objectives, timelines and milestones.
- Set and tracked project milestones, troubleshooting and managing unforeseen delays while realigning schedules and expectations as needed
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Web Technician
International Protection Service Agency
05.2018 - 04.2020
- Investigated reported technical issues and determined needed actions
- Installed, configured and maintained computer systems and network connections.
- Researched and identified solutions to technical problems.
- Manage company social media sites, and websites.
- Diagnosed and troubleshot hardware, software and network issues.
- Worked with staff to develop and implement procedures to prevent data loss and maximize system availability.
- Tested programs and databases to identify issues and make necessary modifications.
Education
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
Salt Lake City, UT06.2024
Skills
- Timelines and Milestones
- Reading Comprehension
- Critical Thinking
- Microsoft Project
- Social Perceptiveness
- Complex Problem-Solving
- Active Listening
- Time Management
Timeline
Security Project Manager
Marksman Security
04.2022 - Current
Web Technician
International Protection Service Agency
05.2018 - 04.2020
IT Project Manager
VExpress LLC
01.2018 - 04.2022
Bachelor of Science - Cyber Security And Information Assurance
Western Governors University
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