Victoria Baxter
Dania Beach,Fl
Summary
Experienced in persuasive communication and understanding the importance of effective telemarketing. Leveraging customer relationship management skills to prioritize fostering client trust and engagement. Proven track record of achieving sales targets and excelling at overcoming objections and delivering tailored solutions. Thrives in fast-paced and competitive environments as a driven Telemarketer. Hardworking nature, extensive knowledge, and quick thinking enable swift adaptation. Consistently overcomes obstacles and successfully closes sales through tact, diplomacy, and persuasive communication.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
08.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Campus Monitor
Afterschool Programs
12.2018 - 08.2022
- Collaborated with counseling staff members, referring at-risk students for additional support services as needed.
- Assisted in maintaining a positive school environment by enforcing school policies and procedures.
- Monitored visitor access to the campus, ensuring all guests were properly signed in according to established procedures.
- Collaborated with administrators to develop and implement security measures for special events on campus.
- Facilitated the efficient flow of pedestrian traffic during arrival, dismissal, and transition periods to minimize disruptions to daily activities.
Overnight Stock
Walmart Neighborhood Market
10.2016 - 09.2018
- Removed items from pallets and sorted them.
- Stocked shelves and built product displays using organizational skills
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Telemarketer/Customer Service
Cleannet USA
04.2014 - 05.2015
- Managed appointment setting for cleaning services in big corporate facilities.
- Demonstrated their products and advise clients on how using these products could reduce costs and/or increase revenue; visited with prospective buyers and current clients
- Completed daily cold calling and outreach to build sales pipeline.
Wheelchair Agent
Direct Airline Service (DAS)
07.2013 - 04.2014
- Assisted passengers with wheelchairs services through security checkpoint to their departure flight
- Met and greeted passengers at arrival flights providing wheelchair services and assisted passengers with baggage claim
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Enhanced passenger comfort by efficiently assisting with wheelchair transfers and mobility support.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Education
High School Diploma -
West Park High School
West Park01.2017
Skills
- Creative and cooperative, works equally well individually or as part of a team
- Good oral and written communication skills
- Reliable, responsible contributor committed to excellence and success
- Organized, efficient, and thorough; maintains flexibility in changing work assignments
- Honest, trustworthy and loyal; fluent in English
- Tech Skills:Familiar with email platforms, scheduling software, and point-of-sale systems Quick to learn new tools such as Zoom, Slack, Microsoft Teams, and Google Workspace
- Customer Support Time Management Problem Solving Remote Collaboration Email & Chat Support Microsoft Office Adaptability Task Prioritization
Certification
- HHA - Home Health Aide
Timeline
Security Officer
Allied Universal Security Services
08.2022 - Current
Campus Monitor
Afterschool Programs
12.2018 - 08.2022
Overnight Stock
Walmart Neighborhood Market
10.2016 - 09.2018
Telemarketer/Customer Service
Cleannet USA
04.2014 - 05.2015
Wheelchair Agent
Direct Airline Service (DAS)
07.2013 - 04.2014
High School Diploma -
West Park High School
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