Dynamic EMS professional with extensive experience in direct patient care and complaint investigation. Skilled in collaborating with multi-agency teams, leading to improved operational efficiency and effective incident management.
Overview
2016
2016
years of professional experience
Work History
Paramedic Lieutenant, EMS Investigator
Fire Department, City Of New York
New York, NY
01.1988 - 04.2015
Responded to emergency calls, assessing patient conditions and providing immediate medical care.
Mentored junior paramedics, enhancing skills through training sessions and knowledge sharing.
Analyzed incident reports to identify trends and areas for operational improvement within the department.
Assessed scenes, coordinated responses and communicated critical details to superiors through two-way radios.
Oversaw scene operations and assigned firefighters to strategic locations.
Coordinated with fire and police departments during multi-agency incidents for effective incident management.
Prepared and adjusted schedules to cover demand.
Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Collaborated with federal agencies on investigations.
Interviewed suspects, witnesses and victims.
Mortgage Loan Processor
American Universal Mortgage
Queens, NY
1985 - 1988
Process mortgage applications ensuring compliance with regulatory standards
Review borrower credit reports and financial documentation for accuracy
Coordinate communication between lenders, borrowers, and real estate agents
Utilize loan processing software to track application statuses
Education
Advanced Life Support
FDNY Academy
New York, NY
1992
Skills
Documentation and reporting
Critical decision-making skills
Direct patient care
Manage all operations with 200 employees
Investigate complaints, reporting results with recommendations
Lieutenant/Paramedic - Fire Department and EMS at Torrance County Fire DepartmentLieutenant/Paramedic - Fire Department and EMS at Torrance County Fire Department