Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Bertschinger

Cedarburg,WI

Summary

Driven associate with many years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers. Organized, dependable and successful at managing multiple priorities with a positive attitude with willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience
1
1
Certification

Work History

General Merchandise, Health and Beauty Manager

Roundy's Supermarkets Inc.
06.2011 - Current
  • Managed inventory effectively, ensuring adequate stock levels to meet customer demands.
  • Developed and executed successful promotions, driving increased sales and customer loyalty.
  • Mentored junior staff members, fostering a positive work environment that encouraged growth and development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained new employees to execute and maintain the department at their own stores.
  • Reduced inventory shrinkage through detailed tracking, frequent audits, and staff training on loss prevention techniques.
  • Streamlined merchandise flow by implementing efficient receiving processes and timely replenishment of the sales floor.
  • Spearheaded seasonal promotions and markdowns to drive revenue while maintaining desired inventory levels.
  • Maintained a safe shopping environment by enforcing strict adherence to company policies regarding health, safety, and security measures.
  • Worked with loss prevention to manage theft and shrink losses.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Dairy and Frozen Manager

Roundy's Supermarkets Inc.
07.2009 - 06.2011
  • Improved product quality by implementing strict inventory control procedures and monitoring expiration dates.
  • Enhanced customer satisfaction by maintaining a clean and well-organized dairy and frozen department with easy-to-find products.
  • Increased sales by creating attractive merchandise displays that showcased promotional items and seasonal products.
  • Streamlined ordering process for better inventory management, reducing overstock and minimizing product waste.
  • Maintained safety standards by conducting regular inspections of equipment and addressing issues promptly.
  • Collaborated with store management to develop strategies for department performance.
  • Maximized storage space utilization by organizing products efficiently.

Grocery Operations Manager

Roundy's Supermarkets Inc.
01.2007 - 07.2009
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Developed strong relationships with vendors, resulting in improved service quality.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.

Education

High School Diploma -

Germantown High School
Germantown

No Degree - Health Information Management

Lakeshore Technical College
Cleveland, WI

Skills

  • Inventory Management and Control
  • Operational Efficiency
  • Workflow Coordination
  • Order Fulfillment
  • Promotional planning
  • Team training and development
  • Retail display setup
  • Stockroom Organization
  • Seasonal Planning
  • Problem-solving abilities
  • Written Communication
  • Coaching and Mentoring

Certification

Certified GM/HBC Department Leadership Development Trainer

Timeline

General Merchandise, Health and Beauty Manager

Roundy's Supermarkets Inc.
06.2011 - Current

Dairy and Frozen Manager

Roundy's Supermarkets Inc.
07.2009 - 06.2011

Grocery Operations Manager

Roundy's Supermarkets Inc.
01.2007 - 07.2009

High School Diploma -

Germantown High School

No Degree - Health Information Management

Lakeshore Technical College

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Victoria Bertschinger