Victoria Bethea
Cordova,SC
Summary
Dynamic supervisor with a proven track record at South Carolina State University, enhancing team productivity through strategic planning and effective conflict resolution. Skilled in training and mentoring, I improved customer satisfaction and streamlined workflows, demonstrating strong decision-making and attention to detail in fast-paced environments.
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
31
31
years of professional experience
Work History
Supervisor
South Carolina State University
02.2010 - 04.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Team Leader
Claflin University
07.2008 - 01.2010
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Assisted in recruitment to build team of top performers.
Production Line Operator
Husquavarna
01.1999 - 04.2008
- Ensured high-quality output by conducting thorough quality control checks and promptly addressing any issues identified.
- Maintained a safe working environment by adhering to safety protocols, conducting routine inspections, and providing necessary training to fellow operators.
- Minimized material waste during production runs through careful monitoring of raw material usage and adherence to established guidelines.
- Consistently met or exceeded daily production targets through diligent monitoring of equipment performance and proactive problemsolving.
- Contributed to continuous improvement initiatives by participating in process improvement projects aimed at increasing productivity and reducing waste.
- Boosted team morale and collaboration with open communication, constructive feedback, and fostering a supportive work culture.
- Improved production efficiency by implementing standardized operating procedures and closely monitoring performance.
- Followed instructions to make products in line with customer specifications.
Cook Operator
Ryan Restaurant
05.1994 - 07.2006
- Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
- Transferred oil from holding tanks to fryer tanks and basins when necessary to maintain product quality and freshness.
- Contributed to a positive work environment by fostering open communication channels among team members regarding best practices and areas for improvement.
- Adhered to strict dietary restrictions while creating flavorful meals for customers with specific needs.
- Performed routine fry-ups to monitor product color and quality and meet corporate standards.
- Increased overall efficiency by multitasking during peak hours and effectively prioritizing tasks.
- Trained new staff members on proper cooking techniques, equipment usage, and kitchen safety procedures.
- Followed plant safety policies and procedures, actively performing risk assessments and demonstrating ownership of occupational hazard prevention.
- Maintained clean and organized kitchen workspace for optimal efficiency and safety standards.
- Safely operated various kitchen equipment, maintaining them properly to prevent accidents or malfunctions during service hours.
- Kept kitchen up to code for health and safety inspections.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Cleaned and sanitized work areas, utensils and equipment.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Georgia01-2005
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Strategic planning
- Inventory control
- Team building
- Processes and procedures
- Process improvement
Timeline
Supervisor
South Carolina State University
02.2010 - 04.2025
Team Leader
Claflin University
07.2008 - 01.2010
Production Line Operator
Husquavarna
01.1999 - 04.2008
Cook Operator
Ryan Restaurant
05.1994 - 07.2006
High School Diploma -
Cornerstone Christian Correspondence School
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