Victoria Biazzo
SARASOTA,FL
Summary
Customer-focused professional with experience in retail and catering, skilled in communication and adaptability. Delivers memorable experiences by understanding customer needs and recommending products that enhance confidence. Thrives in fast-paced environments, demonstrating creativity and attention to detail to ensure customer satisfaction.
Overview
7
7
years of professional experience
Work History
Commercial Cleaner
Now Thats Clean
NY
08.2019 - 2025
- Cleaned and sanitized restrooms, ensuring hygiene standards were met for user safety.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Maintained janitorial closets fully stocked with necessary supplies for uninterrupted daily operations.
- Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
- Removed trash from bins and disposed of it properly according to regulations.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained janitorial closets stocked with supplies for daily use.
- Restocked restroom supplies including soap, toilet paper, and paper towels. such as soap, toilet paper, and paper towels in restrooms.
Catering Supervisor
Funeral Homes
Queens, New York
02.2017 - 2025
- Led daily activities of catering staff, managing shift schedules and task assignments to ensure smooth operations.
- Coordinated banquet setup, service, and breakdown, while managing equipment storage for efficient event execution.
- Ensured compliance with health and safety regulations while preparing food items for banquets or other events.
- Interacted with guests on a regular basis to ensure satisfaction with meals served at catered functions.
- Engaged with guests regularly to assess satisfaction with catered meals, addressing feedback to enhance dining experiences.
- Cleaned floors and carpets in dining and event areas to maintain cleanliness and hygiene.
- Removed waste from bins and replaced liners to ensure cleanliness in all service areas.
- Kept cleaning tools and supplies organized and sanitized for effective use in service areas.
Sales Associate
Lush Cosmetics
New York, NY
09.2023 - 02.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing, and styling to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Guided customers in locating specific products, addressing inquiries, and providing tailored product advice.
- Collaborated with sales team to meet and exceed group sales targets.
Education
High School Diploma -
Bayside
New York, NYSkills
- Customer Experience
- Customer Service
- Catering Sales
- Product Recommendations
- Event coordination
- Inventory & Stock
- POS systems & cash handling
- Event Setup
- Communication
- Team Leadership
Timeline
Sales Associate
Lush Cosmetics
09.2023 - 02.2024
Commercial Cleaner
Now Thats Clean
08.2019 - 2025
Catering Supervisor
Funeral Homes
02.2017 - 2025
High School Diploma -
Bayside