Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Black

Indianapolis,IN

Summary

Dynamic professional with extensive experience in caregiving at Rescare Homecare, excelling in detailed patient documentation and effective relationship management. Proven ability to enhance client well-being through compassionate support and strong communication skills. Recognized for maintaining high standards of care and fostering trust with clients and families.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Compassionate. Assists elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies.

Overview

17
17
years of professional experience
1
1
Certification

Work History

DSP

Rescare Homecare
12.2023 - Current
    • Assisted clients with daily living needs to maintain self-esteem and general wellness.
    • Provided compassionate and patient-focused care to cultivate well-being.
    • Entrusted to handle confidential and sensitive situations in professional matter.
    • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
    • Assisted with daily living activities, running errands, and household chores.
    • Monitored clients' overall health and well-being and noted significant changes.
    • Maintained strong connections within caregiver community to gain continuous knowledge.
    • Transported clients to and from medical appointments with safety and efficiency.
    • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.

Uber Partner

Uber
06.2017 - 08.2022
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Picked up riders at designated locations and greeted upon vehicle entry.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
  • Responded to passenger concerns and complaints politely and professionally.

Manager

Krystal's Restaurant
03.2012 - 08.2016
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved marketing to attract new customers and promote business.
  • Managed and motivated employees to be productive and engaged in work.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Server

Red Lobster
01.2009 - 03.2012
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

High School Diploma -

Hilgrove Highschool
Powder Springs, GA
05-2008

Skills

  • Residential cleaning
  • Professional driving
  • Physical therapy
  • Detailed patient documentation
  • Prepare nutritious meals
  • Proficient in multitasking
  • Adaptability
  • Strong verbal communication
  • Analytical problem-solving
  • Effective relationship management

Certification

  • First Aid/CPR Certified

Timeline

DSP

Rescare Homecare
12.2023 - Current

Uber Partner

Uber
06.2017 - 08.2022

Manager

Krystal's Restaurant
03.2012 - 08.2016

Server

Red Lobster
01.2009 - 03.2012

High School Diploma -

Hilgrove Highschool