Dedicated and adaptable caregiver; experienced working with teammates of different cultural backgrounds and ages. Always looking for opportunities to expand on a personal level and to have a great impact on others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
In-Home Babysitter
Francia Fonseca
06.2019 - Current
Promoted healthy habits among children through the preparation of nutritious meals and snacks.
Fostered a safe, nurturing environment by maintaining a clean and organized living space for the children.
Assisted parents with improving their work-life balance by providing reliable and flexible childcare services.
Supported children''s emotional well-being through active listening, empathy, and gentle guidance during difficult situations.
Managed schedules effectively, ensuring timely transportation to extracurricular activities, appointments, and school functions.
Collaborated with parents to develop age-appropriate goals for each child''s growth and development.
Encouraged creativity among children through various art projects, music exploration, and storytelling activities.
Provided exceptional care for infants by feeding them according to parental guidelines, changing diapers regularly, and ensuring they received adequate sleep periods throughout the day.
Established boundaries within the home environment while remaining adaptable to accommodate specific family preferences or cultural practices.
Customer Retention Agent
SatCom Marketing
12.2023 - 02.2024
Enhanced customer loyalty by proactively addressing concerns
Reduced cancellations through empathetic listening, understanding client needs, and offering tailored support.
Streamlined resolution processes for increased efficiency in handling customer complaints and issues.
Stocker Associate
Publix
08.2022 - 03.2023
Collaborated with team members to complete tasks efficiently, promoting a positive work environment.
Maintained safety standards within the workplace by adhering to company guidelines and procedures.
Aided in training new associates, contributing to a knowledgeable and cohesive workforce.
Demonstrated strong attention to detail while verifying shipment contents against invoices, ensuring accurate inventory records.