Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Boehm

St Louis,MO

Summary

Detail-oriented and experienced individual with 7 years of expertise in contract management, corporate transactions, and legal compliance. Proven ability to manage the entire contract lifecycle, including drafting, negotiation, and execution, while maintaining high standards of confidentiality and professionalism. Adept at creating standardized templates, guidelines, and workflows to streamline legal processes. Recognized for superior organizational skills, risk assessment capabilities, and effective communication with internal teams and external counsel.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Tort Claims Examiner/Adjudicator

United States Postal Service, USPS
06.2024 - Current
  • Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
  • Utilized analytical skills to evaluate medical bills for accuracy and appropriateness of charges before approving payments as part of the claims process.
  • Participated in cross-functional team meetings to address organizational challenges related to claims management and develop solutions collaboratively.
  • Reduced claim processing time by implementing efficient workflow strategies and prioritizing tasks effectively.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Investigated high volume of claims (minimum of 200) to determine validity and coverage eligibility.
  • Conducted interviews to clarify reports with law enforcement, witnesses and policyholders.
  • Negotiated claims based on authority levels.

Senior Paralegal

Axiom Product Administration Inc.
07.2021 - 06.2024
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Managed end-to-end contracting processes, ensuring timely and accurate execution of agreements.
  • Designed and maintained standardized templates, checklists, and best practices to support contract negotiation workflows for the United States entity and international entities.
  • Collaborated with internal stakeholders and external counsel to assess risks and provide legal guidance.
  • Organized and maintained legal databases, ensuring easy access to critical documents.
  • Supported litigation processes, including document preparation and case management.
  • Drafted and reviewed contracts, ensuring compliance with legal standards.
  • Coordinated with cross-functional teams to facilitate contract approvals and execution.
  • Conducted legal research and prepared reports for internal use.

Paralegal

Bruning Law Firm
08.2019 - 07.2021
  • Reduced case processing time by efficiently drafting demand letters, pleadings, and other legal documents.
  • Strengthened attorney-client relationships with excellent customer service during intake interviews and ongoing communications.
  • Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.
  • Enhanced client satisfaction by effectively managing personal injury cases and providing regular updates on case progress.
  • Completed electronic court filings at state and federal levels.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Utilized Salesforce CRM to organize files
  • Handled/requested reductions based on MO/IL statutes
  • Prepared settlement details and paperwork
  • Created and posted social media content, newsletters, and email campaigns
  • Created and maintained a social media calendar
  • Assisted in the onboarding of new intake specialists and paralegals
  • Trained incoming employees and create training manuals

Receptionist

Progressive Recovery Inc.
10.2016 - 08.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Developed content for company social media platforms through photography and design
  • Ran all social media (Twitter, LinkedIn and Instagram) for HR and corporate sites
  • Assisted Project Managers with creation of all sales and job folders and compliancy documents
  • Planned and helped execute monthly/yearly employee events (team bonding, Christmas, etc.)
  • Provided customer service to clientele in person and over the phone
  • Performed other various clerical duties
  • Coordinated and managed all trade show activities

Education

No Degree - Paralegal Certrificate

Boston University
Boston, MA
01-2018

Bachelor of Science - Business Administration

Saint Louis University
St. Louis, MO
12-2015

Skills

  • Contract Lifecycle Management (Design, Drafting, Redlining, Execution)
  • Corporate Transactions and Database Organization
  • Sales-Side and Procurement Agreements
  • Litigation Process Exposure
  • Risk Assessment and Communication
  • Template and Workflow Development
  • Confidentiality and Professional Integrity

Certification

  • Notary Public - State of Missouri

Timeline

Tort Claims Examiner/Adjudicator

United States Postal Service, USPS
06.2024 - Current

Senior Paralegal

Axiom Product Administration Inc.
07.2021 - 06.2024

Paralegal

Bruning Law Firm
08.2019 - 07.2021

Receptionist

Progressive Recovery Inc.
10.2016 - 08.2018

No Degree - Paralegal Certrificate

Boston University

Bachelor of Science - Business Administration

Saint Louis University
Victoria Boehm