Victoria Bohache
Kettering,OH
Summary
Adept at streamlining operations and enhancing efficiency, I harness diligence and meticulous observation to guide any and all professional decisions. My expertise in data analysis and customer service, combined with a proven ability to adapt, manage, and excel in diverse roles, showcases my versatility and commitment to excellence. This paired with my impeccable attention to detail allows for a smooth working environment for my colleagues as well.
Overview
11
11
years of professional experience
Work History
Accountant/Front Desk Receptionist
Gem City Tire
03.2022 - Current
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Gathered financial information, prepared documents, and closed books.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Identified fluid system training opportunities and developed and delivered training needed to improve overall organization's performance and success.
- Increased office efficiency by organizing and maintaining a digital filing system.
- Streamlined accounting processes by implementing efficient organizational systems and filing procedures.
Associate
Robert Half Inc.
12.2019 - 12.2022
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Supported company growth by quickly adapting to new roles and industries, showcasing versatility as a Temp Worker.
- Managed project deadlines successfully by prioritizing tasks and staying organized under tight schedules in various temporary roles.
- Showcased flexibility and adaptability in learning new software applications quickly, contributing to efficient workplace processes.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Completed daily logs for management review.
Production/ Packaging Associate
The Killer Brownie Company
12.2018 - 12.2019
- Unloaded completed batches from machinery, packaged for shipment and transported with equipment such as forklifts and pallet jacks.
- Cleaned and sterilized factory processing containers and work areas to keep foods safe.
- Chose, inspected, weighed, and measured ingredients for each production run.
- Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
- Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
- Prepared packages for shipment using labeling tools, semi-automatic equipment and automatic machinery.
Associate
Dorothy Lane Market
08.2015 - 12.2018
- Opened new inventory and rotated stock by dates to maintain freshness.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Delegated tasks and duties to grocery staff and clearly communicated time frames for completion.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Requested official identification for any purchases, and verified details to consistently meet strict legal standards of underage sales.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Receptionist/ After School Teacher
The Asian Arts Center
08.2014 - 08.2015
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Reviewed and updated client correspondence files and internal database information to maintain accurate records.
- Managed documents by organizing forms, making photocopies, filing records, and creating reports.
- Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Bachelor of Science - Education
Wright State University
Dayton, OH12.2022
High School Diploma -
Oakwood High School
Oakwood, OH06.2016
Skills
- Safety and compliance
- Machine adjustment
- Customer service and assistance
- Verbal and written communication
- Data analysis
- Data entry
- Computer literacy
- Conflict management
- Training and mentoring
- Employee management
- Scheduling coordination
- Store maintenance
Timeline
Accountant/Front Desk Receptionist
Gem City Tire
03.2022 - Current
Associate
Robert Half Inc.
12.2019 - 12.2022
Production/ Packaging Associate
The Killer Brownie Company
12.2018 - 12.2019
Associate
Dorothy Lane Market
08.2015 - 12.2018
Receptionist/ After School Teacher
The Asian Arts Center
08.2014 - 08.2015
High School Diploma -
Oakwood High School
Bachelor of Science - Education
Wright State University
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