VICTORIA BOLAÑOS
San Marcos,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ready to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Hays County Planner
Hays County Development Services
02.2024 - Current
- Assists developers in navigating regulatory requirements, expediting project approval processes while maintaining compliance standards.
- Provides consultative services and technical assistance to , government agencies, community organizations, or the general public.
- Maintains and applies knowledge of local and state government codes and requirements regarding land use.
- Acts as liaison between community groups, government agencies, developers and elected officials in developing neighborhood plans.
- Reviews or assists in the review of moderately difficult development proposals and site plans for conformance with codes, plans, and regulations.
- Schedules and coordinates meetings; prepares, reviews, and finalizes meeting notices, and agendas for Commissioners Court.
Planning Technician
Hays County Development Services
05.2022 - 02.2024
- Worked directly with County Planners to manage successful day-to-day operations of projects by maximizing productivity from available resources
- Monitored and tracked progress of 10-15 projects at a time using different project management software
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables
- Performed routine tasks in designated program areas, including data entry, file management, copying, answering phones, and responding to emails
- Utilized problem-solving skills to gather relevant information to solve practical problems and address citizen inquiries and concerns
- Improved communication among departments by serving as a liaison between planning staff, developers, engineers, and property owners.
Permit Admin
Hays County Development Services
10.2015 - 05.2022
- Responded to in-person, phone, and email requests for information from the general public about the permitting process
- Assisted with permit inquiries and processed 20-30 applications per day for Development, On-Site Sewage facilities, Food Establishments, and Day Cares
- Performed routine data entry and file management
- Communicated with new and old property owners regarding expired or past due Maintenance Contracts and who were not in compliance with Hays County and TCEQ rules
- Corresponded and worked closely with applicants to determine eligibility and verify accuracy and integrity of application data
- Prepared an individual daily deposit for verification
Clerical Assistant
Hays County Health Department
10.2015 - 05.2017
- Composed sensitive confidential reports and documentation
- Managed records and data transfer, ensuring traceability and improving operations through automated systems
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
Education
High School Diploma -
San Marcos High School
San Marcos, TX06.2007
Skills
- Analytical and Critical Thinking
- Bilingual
- Project Management
- Communication Planning
- Creativity & Adaptability
- Client engagement
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Hays County Planner
Hays County Development Services
02.2024 - Current
Planning Technician
Hays County Development Services
05.2022 - 02.2024
Permit Admin
Hays County Development Services
10.2015 - 05.2022
Clerical Assistant
Hays County Health Department
10.2015 - 05.2017
High School Diploma -
San Marcos High School
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