Victoria Boley
Atoka,TN
Summary
Dedicated and systematic Exporting with service-oriented support of local and international customers. Team-minded, dependable and tech-savvy. Ready to bring my experience with International Customer Service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Export Specialist
American-Marsh Pumps, LLC
08.2022 - Current
- Handles recordkeeping requirements to support timely payment of export product
- Maintain the accuracy of documents provided by freight forwarders and customer
- Prepares documents and forms to move goods efficiently through import and export steps and procedures
- Oversee preparation of commercial documents in accordance with export guidelines Point of contact for appropriate internal/external customers including Trading Desks, Loading Facilities, freight forwarders, brokers, vendors, etc
- Keeping up with Trade Compliance Regulation
- Monitoring CSL list to ensure we do ship to Restricted Parties
- Assisting in researching products and making timely and accurate classifications using the U.S
- Harmonized Tariff Schedule and Export Control Classification Number
- Obtaining, managing, auditing, and maintaining files of all necessary import documentation and information for US Customs clearance that includes, but not limited to commercial invoices, packing lists, and Bill of Lading's
- Assisting in ensuring that we are in compliance with export control laws and regulations by attending training seminars, taking online classes and receiving updates on regulations changes via email
- Contribute as team member to export compliance process improvement
- Responsible for communication with export customers.
Credit and Collections Manager
American-Marsh Pumps, LLC
08.2019 - 01.2024
- Customer Credit Application processing
- Reviewing, Sales and Adjusting credit limits
- Reviewing Customer credit holds, and approving customer orders that can be released
- Maintaining accurate AR Reports and meeting with the Sales team on problem customers
- Posting all AR Payments and collections calls
- 3 way matching Vendor invoices to PO's in company system
- Processing Expense Reports from Employees
- Processing Business Expenses and ensuring bills are paid within their terms
- Running Checks, ACH, and Wire payments daily.
Credit Manager
Building Plastics, Inc.
08.2018 - 07.2019
- Processing Credit Applications
- Reviewing, Setting and Increasing credit limits
- Reviewing Dealers whose orders have been placed on hold to seeing if they can be released
- Running AR Reports and calling Dealers for payment status on past due invoices
- Meeting with Sales Reps monthly on problem accounts and making sure that they address issues that need to be addressed
- Placing accounts for collections when accounts become too far past due and payment arrangements are not being made.
Accounts Receivable/Credit Manager
Mad Engine, Inc.
07.2003 - 08.2010
- Daily accounts receivables, account reconciliation and collections for all customer and commercial accounts both domestic and international
- Responsible for all billing, collecting and posting of cash receipts
- Responsible for updating and maintaining invoice and cash receipt database
- Business to Business collection calls
- Provided various reports for weekly, monthly, quarterly, and yearly financial meetings
- Help with month end, quarter end, and year end closings
- Overseeing 2 direct reports.
- Enhanced cash flow by implementing efficient accounts receivable processes and procedures.
Billing Manager
Balboa Ambulance Services
03.2000 - 05.2003
- Responsible for the success of the billing department
- Processing medical claims/Filing Appeals
- Checking/verifying insurance eligibility
- Overseeing office with 6+ direct reports.
Education
Certificated Export Specialist -
NCBFAA (in process)
ECTI Training -
Global Trade Training -
U.S Export Controls through BIS -
Institute of Technology Culinary Arts Specialist Program -
CVA ROP- Business Occupation -
Skills
- Adaptability and Flexibility
- Problem Solving Abilities
- Incoterms 2020 Knowledge
- Document Preparation Export Specialist current on all regulations
- Strong Customer Service skills
- Strong organizational skills and attention to details
- Accounting Software knowledge - Peachtree, AS 400 and Navision
- Strong working knowledge of MS Office including Excel
- International Commercial Collections
- Knowledge of shipping regulations and policies
- Monthly meetings with Wilo LATAM team
- Consulting with North American Subsidiaries to share my knowledge within the team to help standardize and improve working processes by leaving company values and achieve the same goal
- Extensive AR/AP experience both domestic and international
- Team player works well in a team environment with the ability to work independently with minimal supervision as well
- Train and coach subordinates to work and grow
Certification
- 2024, ECTI Training (in process)
- 2023, U.S Export Controls through BIS
- 2011, Supervision and Management-30hrs
- 2009, Business Occupation
Timeline
Export Specialist
American-Marsh Pumps, LLC
08.2022 - Current
Credit and Collections Manager
American-Marsh Pumps, LLC
08.2019 - 01.2024
Credit Manager
Building Plastics, Inc.
08.2018 - 07.2019
Accounts Receivable/Credit Manager
Mad Engine, Inc.
07.2003 - 08.2010
Billing Manager
Balboa Ambulance Services
03.2000 - 05.2003
Certificated Export Specialist -
NCBFAA (in process)
ECTI Training -
Global Trade Training -
U.S Export Controls through BIS -
Institute of Technology Culinary Arts Specialist Program -
CVA ROP- Business Occupation -
- 2024, ECTI Training (in process)
- 2023, U.S Export Controls through BIS
- 2011, Supervision and Management-30hrs
- 2009, Business Occupation
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