Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
41
Victoria Botello

Victoria Botello

Laboratory Professional
Arlington,TX

Summary

Professional with strong commitment to delivering exceptional customer service and achieving results. Adept at addressing customer needs and resolving issues efficiently. Reliable team player known for adaptability and effective communication skills. Proven track record in fostering collaborative environments and driving customer satisfaction.

Overview

15
15
years of professional experience
1
1
Certification

Work History

ALLIED HEALTH INSTRUCTOR (PHLEBOTOMY)

NAVARRO COLLEGE
07.2022 - Current
  • Teaching students about the field of phlebotomy, including the history of the profession, the requirements for licensure, and job outlook in various industries
  • Develop and implementing engaging curriculum for the phlebotomy program.
  • Facilitating hands-on training sessions to enhance student proficiency in clinical skills.
  • Assess student performance through evaluations, providing constructive feedback for improvement.
  • Prepare students to successfully complete certification exams by providing instruction on topics such as anatomy, physiology, medical terminology, and laboratory procedures

SUPERVISOR/PATHOLOGY TECHNICAL ASSISTANT/ TRAINER

METHODIST MANSFIELD MEDICAL CENTER
01.2021 - Current
  • Train and mentor staff, fostering a culture of continuous improvement and teamwork.
  • Supervise daily operations, ensuring compliance with healthcare regulations and quality standards.
  • Monitor performance metrics, identifying areas for improvement and implementing corrective actions.
  • Maintain scheduling and ensure staffing needs are adequately met to fulfill departmental demands.
  • Evaluate workflow processes, introducing best practices to streamline operations,increase productivity and reduced errors.
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.

PATIENT SERVICE SPECIALIST TECHNICIAN

LABORATORY CORPORATION OF AMERICA
07.2016 - 01.2021
  • Performed blood collection on patients of all ages via venipuncture and heal sticks
  • Specimen collection included urine, breath, and swabs for the purposes of DNA testing
  • Administered glucose tolerance testing
  • Verified orders and provided patients with proper media for collecting stool, saliva, sputum and semen samples
  • Established and maintained a positive rapport with medical staff with various doctor's offices and clients
  • Maintained recurring standing order requests in the Lab Corp system
  • Performed administrative duties such as assisting with patient electronic sign in, processing patient records, answer phone calls and file patient health information

CONTRACT PHLEBOTOMIST

MONTGOMERY COUNTY DISTRICT ATTORNEY
05.2015 - 10.2016
  • Worked alongside various law enforcement agencies, Asst DAs, DA investigators and jail staff to obtain blood specimens from drivers who were suspected to be under the influence.
  • Performed court ordered collections while adhering to safety and chain of custody protocols

PSC REP. /HISTOPATHOLOGY CLERK/ PHLEBOTOMIST/ LAB TECH II

MEMORIAL HERMANN HEALTHCARE SYSTEMS
07.2010 - 10.2015
  • Assisted in training new employees and Phlebotomy students during their clinical rotations
  • Using proper order of draw, collect blood specimens from 40+ patients per shift
  • Receive blood specimens into the lab, accessioning samples into the computer system and distributing specimens to the proper departments
  • Prioritized patient care according to scheduled patient procedures and promptly responded to emergency codes when necessary to draw blood work that has been ordered STAT
  • Performed Pathology duties
  • Ensured all specimens have proper warning labels and are stored accordingly

Education

Phlebotomy Certificate -

Lone Star College, North Harris
Houston, TX
12.2009

Skills

  • Interprofessional collaboration
  • Clinical expertise
  • Training and mentoring
  • Customer service
  • Attention to detail
  • Processes and procedures

Certification

  • CURRENT – NOVEMBER 2025 AHA BLS-CPR
  • CURRENT – DECEMBER 2023 ASCP PHLEBOTOMY CERTIFICATION ASCP ID: 25424056

Languages

Spanish
Native or Bilingual

Timeline

ALLIED HEALTH INSTRUCTOR (PHLEBOTOMY)

NAVARRO COLLEGE
07.2022 - Current

SUPERVISOR/PATHOLOGY TECHNICAL ASSISTANT/ TRAINER

METHODIST MANSFIELD MEDICAL CENTER
01.2021 - Current

PATIENT SERVICE SPECIALIST TECHNICIAN

LABORATORY CORPORATION OF AMERICA
07.2016 - 01.2021

CONTRACT PHLEBOTOMIST

MONTGOMERY COUNTY DISTRICT ATTORNEY
05.2015 - 10.2016

PSC REP. /HISTOPATHOLOGY CLERK/ PHLEBOTOMIST/ LAB TECH II

MEMORIAL HERMANN HEALTHCARE SYSTEMS
07.2010 - 10.2015

Phlebotomy Certificate -

Lone Star College, North Harris

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