Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Victoria Boyd

Stockbridge,GA

Summary

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Media Center Assistant

Woodland High School
08.2022 - 12.2022
  • Managed filing system, entered data and completed other clerical tasks.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Performed research to collect and record industry data.

Customer Service

Walmart
01.2020 - 08.2020
  • Generated sales leads through outbound calls and emails to build robust pipeline.
  • Maintained working knowledge of products, accounts, representatives, tools and systems.
  • Developed technical and mechanical proficiency to assist customers and field staff with service issues.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Handled calls promptly and with courteous professionalism.
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Employed consultative techniques, using probing questions to overcome objections and close sales.
  • Processed orders, service requests and applied information to customers.

Cashier Manager

Food Depot
01.2016 - 12.2019
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Monitored areas for security issues and safety hazards.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Built positive relationships with customers to increase repeat business.

Education

Associate of Science - LPN

Southern Crescent Technical College
Griffin, GA

High School Diploma -

Woodland High School
Stockbridge, GA
05.2019

Skills

  • Website Updating
  • Library Organization
  • Microsoft Office
  • Multitasking and Time Management
  • Transcribe Letters
  • Social Media Updating
  • Administer Payroll
  • Computers and Technology
  • Microsoft Excel
  • Quality Control
  • Problem-Solving Ability
  • New Employee Orientation
  • Customer Complaint Resolution
  • Customer Credit Management

Certification

CPR certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Media Center Assistant

Woodland High School
08.2022 - 12.2022

Customer Service

Walmart
01.2020 - 08.2020

Cashier Manager

Food Depot
01.2016 - 12.2019

Associate of Science - LPN

Southern Crescent Technical College

High School Diploma -

Woodland High School

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Victoria Boyd