Victoria Breneman
Murrieta,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
39
39
years of professional experience
Work History
House and Pet Sitter
Self-employed
01.2008 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Maintained and cleaned the owner's home.
House Cleaner
Self-employed
01.1998 - 05.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Managed approximately 6 homes a month.
Caregiver
Self-employed
03.2018 - 04.2022
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Receptionist/Front Office Manager
DLS Constructors/ Rich Construction
08.2002 - 01.2006
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Organized, maintained and updated information in computer databases.
- Helped office staff prepare reports and presentations for internal or client-related use.
Customer Service Cashier/Key Associate
Thrifty Drug Store / Rite Aide
03.1985 - 03.1997
- Resolved customer complaints and maintained clean and tidy checkout.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Promoted to key associate with management duties such as opening and closing stores.
- Re-setting all departments.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA06.1983
Skills
- Flexibility
- Professionalism
- Initiative-taking
- Re-setting departments
- Trustworthiness
- Resourceful
- Self-motivation
- Adaptability
- Multitasking
- Flexible Schedule
- Problem-Solving
- Customer Service
- Product Knowledge
- Teamwork and collaboration
Timeline
Caregiver
Self-employed
03.2018 - 04.2022
House and Pet Sitter
Self-employed
01.2008 - Current
Receptionist/Front Office Manager
DLS Constructors/ Rich Construction
08.2002 - 01.2006
House Cleaner
Self-employed
01.1998 - 05.2023
Customer Service Cashier/Key Associate
Thrifty Drug Store / Rite Aide
03.1985 - 03.1997
High School Diploma -
Garden Grove High School
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