Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Briones Cantu

Wahiawa

Summary

Proven track record in enhancing organizational growth and ensuring child safety, demonstrated at MWR CYS through innovative curriculum development and effective youth mentoring. Excelled in creating engaging environments, boosting participant retention significantly. Skilled in team building and public speaking, adept at fostering community relationships and promoting inclusive spaces.

Steadfast CYPA employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

14
14
years of professional experience

Work History

CYPA Youth Program Assistant

MWR CYS
02.2023 - 10.2023
  • Continuously assessed current programming needs, making adjustments to improve overall effectiveness and participant satisfaction.
  • Developed strong rapport with participating youths, acting as a mentor and role model throughout their time in the program.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Assisted in the development of comprehensive curriculum, ensuring age-appropriate content and learning objectives for participants.
  • Collaborated with other staff members to develop new strategies for improving overall program effectiveness.
  • Increased participant retention rates by creating a welcoming atmosphere that encouraged personal growth.
  • Communicated effectively with parents, updating them on the progress of their children within the program.
  • Provided a safe and inclusive environment for youth participants, addressing any conflicts or concerns as they arose.

Front Desk Receptionist

Nc Medicine
03.2016 - 09.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Greeted visitors warmly, creating positive first impression of organization.

Cashier

AJ Madin
01.2012 - 12.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Walmart
03.2010 - 11.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

GED -

Penn Foster
Fayetteville, NC

Skills

  • Organizational growth
  • Child safety protocols
  • Public speaking confidence
  • Youth mentoring

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

CYPA Youth Program Assistant

MWR CYS
02.2023 - 10.2023

Front Desk Receptionist

Nc Medicine
03.2016 - 09.2017

Cashier

AJ Madin
01.2012 - 12.2013

Cashier

Walmart
03.2010 - 11.2011

GED -

Penn Foster

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Victoria Briones Cantu