Victoria Broadwell
Lima,NY
Summary
US Air Force Veteran and newly certified Emergency Medical Technician who is hard working, ambitious, and willing to learn from highly skilled and experienced medical professionals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aerospace Medical Technician (Student)
New York Air National Guard
2023.10 - Current
- 500+ hours of training in emergency medical care, basic and advanced nursing skills such as oxygen therapy, vaccine administration, and ECG operation.
- 200+ hours of working in a hospital environment.
- Coordinated with both military and civilian medical professionals and assisted in providing proper medical care.
- Trained in proper patient maneuvering and preparatory and executing commands.
- Graduated with the second highest average in class during phase one of training.
Maintenance Assistant
Industry Residential Center
2022.11 - Current
- Improved equipment efficiency by conducting routine maintenance checks and identifying necessary repairs.
- Enhanced workplace safety with regular inspections of tools and facilities, ensuring compliance with industry standards.
- Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
- Assisted in troubleshooting complex mechanical issues, leading to faster resolution and minimized production delays.
RPA Sensor Operator
New York Air National Guard
2019.10 - 2023.07
- Improved mission efficiency by skillfully operating RPA sensors and performing reconnaissance tasks.
- Enhanced team communication by providing timely and accurate data to decision-makers during missions.
- Increased situational awareness with precise operation of electro-optical, infrared, and radar sensors.
- Supported successful mission outcomes by closely monitoring target areas for potential threats or changes.
Customer Service Representative
Orkin Pest Control
2021.10 - 2022.11
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Business Administration
The College At Brockport
Brockport, New YorkAssociate of Applied Science - Business Administration
Finger Lakes Community College
Canandaigua, New YorkAssociate of Applied Science - Massage Therapy
Finger Lakes Community College
Canandaigua, New YorkNo Degree - Organizational Leadership
Airman Leadership School
Lackland AFB, Texas02.2023
Skills
- Scheduling appointments
- Customer service
- CPR/BLS
- Immunization administration
- IV insertion
- Medical equipment operation
- Basic computer skills
Accomplishments
- Finished Aerospace Medical Services training on the Dean's List with the second highest average in my class.
- Over 750 flight hours performing in critical mission sets, for which I was awarded the Air and Space Achievement Medal upon my promotion to Staff Sergeant.
Certification
- NREMT - Certified Emergency Medical Technician
- CPR/BLS through American Red Cross
Timeline
Aerospace Medical Technician (Student)
New York Air National Guard
2023.10 - Current
Maintenance Assistant
Industry Residential Center
2022.11 - Current
Customer Service Representative
Orkin Pest Control
2021.10 - 2022.11
RPA Sensor Operator
New York Air National Guard
2019.10 - 2023.07
Bachelor of Science - Business Administration
The College At Brockport
Associate of Applied Science - Business Administration
Finger Lakes Community College
Associate of Applied Science - Massage Therapy
Finger Lakes Community College
No Degree - Organizational Leadership
Airman Leadership School
- NREMT - Certified Emergency Medical Technician
- CPR/BLS through American Red Cross
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