Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Brouwer

Waxahachie,TX

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Credit & Accounts Receivable Manager

Servpro by TMC
07.2024 - 05.2025
  • Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
  • Documented all daily collections and delinquent account activities by uploading information to company's database.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Updated aging reports based on daily audits.
  • Reconciled daily AR ledger and verified proper posting.
  • Investigated accounts in negative standing and transferred account holder information to collections department.

Special Accounts Representative

Servpro by TMC
10.2023 - 07.2024
  • Processed client payments and updated accounts.
  • Contacted customers to assess satisfaction and current needs.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Recorded accurate and efficient records in customer database.

Office Manager

Servpro of Boston Downtown / Back Bay / South Boston / Dorchester
08.2022 - 10.2023
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Executed billing tasks and recorded information in company databases.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Checked work for compliance with quality standards.

Administrative Assistant

Servpro of Boston Downtown / Back Bay / South Boston / Dorchester
01.2022 - 08.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Managed filing system, entered data and completed other clerical tasks.

Education

No Degree - Accounting

Navarro College
Corsicana, TX
06-2027

High School Diploma -

Judson High School
Converse, TX
06.2013

Skills

  • Account reconciliation
  • Transaction processing
  • Collections expertise
  • Debt collection
  • Financial records and reporting
  • Customer relations
  • Invoice processing
  • Auditing support
  • Excellent time management
  • Excellent communication
  • Organizational skills

Certification

  • Certified Water Damage Restoration Technician (WRT), Servpro by TMC, est 2022

Timeline

Credit & Accounts Receivable Manager

Servpro by TMC
07.2024 - 05.2025

Special Accounts Representative

Servpro by TMC
10.2023 - 07.2024

Office Manager

Servpro of Boston Downtown / Back Bay / South Boston / Dorchester
08.2022 - 10.2023

Administrative Assistant

Servpro of Boston Downtown / Back Bay / South Boston / Dorchester
01.2022 - 08.2022

No Degree - Accounting

Navarro College

High School Diploma -

Judson High School

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