Victoria Brown
Bloomington,CA
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills. Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Speedy Cash
Rialto, CA
06.2022 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Communicated regularly with customers to gain insights into their needs.
- Supervised daily operations including scheduling shifts, assigning duties.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Created reports on sales trends, inventory levels, and financial data.
Assistant Store Manager
Circle K
Rosemead, CA
08.2019 - 06.2022
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Coordinated with vendors to secure product availability at competitive prices.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Provided training to new employees on company policies and procedures.
- Maintained a safe working environment by enforcing safety regulations.
- Ensured compliance with all safety regulations throughout the store premises.
Education
High School Diploma -
South Hills High School
West Covina, CA06-2015
Skills
- Operations Management
- Employee Performance Evaluations
- Cost Reduction
- Sales monitoring
- Product and service knowledge
- Employee Scheduling
- Merchandise Restocking
- Cash Handling
- Customer Complaint Resolution
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer inquiries
Timeline
Assistant Manager
Speedy Cash
06.2022 - Current
Assistant Store Manager
Circle K
08.2019 - 06.2022
High School Diploma -
South Hills High School
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