Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Brown

Lake Charles ,LA

Summary

Dedicated maintenance professional with a strong work ethic and proven adaptability, previously at A&B Transport. Skilled in cleaning techniques and customer service, I enhanced facility safety and cleanliness through proactive inspections and effective team collaboration. Committed to continuous improvement, I consistently met operational needs while maintaining high standards.

Overview

9
9
years of professional experience

Work History

Head Maintenance Custodian

A&B Transport
02.2025 - Current
  • Operated cleaning equipment to maintain facility cleanliness and safety standards.
  • Assisted in daily maintenance tasks, ensuring operational readiness of all areas.
  • Learned proper handling and storage of cleaning supplies following safety protocols.
  • Supported team in organizing maintenance schedules for optimal workflow efficiency.
  • Conducted routine inspections to identify maintenance needs and report issues promptly.
  • Engaged with team members to improve collaborative efforts in custodial tasks.
  • Adapted quickly to new protocols and procedures, demonstrating flexibility in role responsibilities.
  • Maintained inventory of cleaning supplies, ensuring availability for ongoing operations.
  • Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
  • Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
  • Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
  • Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
  • Continuously expanded knowledge of maintenance best practices through ongoing training and professional development opportunities.
  • Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.
  • Maintained a welcoming environment for visitors through meticulous upkeep of common areas, restrooms, and exterior spaces.
  • Prevented pest infestations through diligent inspection of the premises and coordination with pest control professionals when necessary.
  • Facilitated smooth operations for staff members by promptly addressing requests for maintenance support or repairs.
  • Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.

Krazy Klean

Self Employed Services
01.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Carhop Server

Sonic Drive in
08.2016 - 02.2024
  • Delivered exceptional customer service in a fast-paced environment to enhance guest satisfaction.
  • Operated drive-in service efficiently, ensuring timely delivery of food and beverages to customers.
  • Maintained cleanliness and organization of service areas to promote a welcoming atmosphere.
  • Assisted with inventory management by monitoring stock levels and reporting needs to supervisors.
  • Collaborated with team members to streamline operations and improve overall workflow efficiency.
  • Trained new staff on operational procedures and best practices for effective service delivery.
  • Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
  • Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.

Education

CPR Class. Customer Service Class

Barbe High
Lake Charles, LA
05.2018

Skills

  • Safety procedures
  • Window cleaning
  • Cleaning techniques
  • Carpet cleaning
  • Tile maintenance
  • Building inspections
  • Painting techniques
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Responsible and dependable
  • Cleaning and sanitizing
  • Customer service-focused
  • Floor cleaning and buffing
  • Team collaboration
  • Heavy lifting
  • Skilled housekeeper
  • Client communication
  • Maintenance
  • Work prioritization
  • Employee training
  • Crew supervision
  • Work orders
  • Policy and procedure enforcement
  • Being reliable to get the job done and correctly done
  • Minor repairs
  • Supply management
  • Excellent communication skills
  • Willingness to learn
  • Strong work ethic
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Adaptable and flexible

Timeline

Head Maintenance Custodian

A&B Transport
02.2025 - Current

Krazy Klean

Self Employed Services
01.2020 - Current

Carhop Server

Sonic Drive in
08.2016 - 02.2024

CPR Class. Customer Service Class

Barbe High