Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Victoria Brudecki

Buffalo,NY

Summary

Dependable worker with a drive to learn more about the industry and restaurant setting. Motivated and enthusiastic restaurant worker that loves the environment and the organized chaos of the industry we're in. I only push to make myself and my team better and will bring new ideas that will help make the bar more efficient, fun, and organized. Extremely professional and reliable with a high work ethic and extremely motivated to work and be the best in my position.

Overview

9
9
years of professional experience

Work History

Server

Giancarlos Sicilian Steakhouse
07.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without diminishing guest experience.
  • Served food and beverages promptly with focused attention to customer needs, allergies and dietary restrictions while obtaining safe, delicious food by working closely with kitchen staff on alternatives.
  • Worked with POS system to place orders, manage bills, and handle complimentary items and is trusted by management to give complimentary/hospitality items.
  • Bussed and reset tables to keep dining room and work areas as clean and stocked as possible.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices. Worked with and guided team members during busy shifts for efficient workflow and excellent guest experiences. Set up banquet food stations and coordinated service to multiple dining areas, dining table set-up to prepare for diversity of event types, following service standards.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to avoid inappropriate behavior.

Bartender

Giancarlos Sicilian Steakhouse
07.2022 - Current
  • Served high customer volumes during special events, nights, and weekends with 150+ guests and built relationships with repeat customers,
  • Working with a team behind the bar to ensure a clean and organized night, efficiently opened or closed the bar according to established procedures, ensuring the bar is completely clean and ready to open the next day.
  • Recreating and serving specialty cocktails for high variety of special events and occasions.
  • Trained new bartenders on drink preparation, garnish preparation, and sanitation protocol, assisted with staff training, sharing expertise in bartending techniques and customer service best practices. Led a positive work environment through effective teamwork and communication with coworkers
  • Adhered to state laws regarding alcoholic beverage services and customer regulations, keeping the bar a safe and calm environment.
  • Supported special events through attentive service, adapting quickly to needs of guests or clients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas, upheld regulations for safe alcohol service and food safety.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Worked with management to create better, more efficient practices to ensure the cleanliness and safety of product.

Bartender

Carrabba's Italian Grill
11.2018 - 07.2022

Server/Hostess

Carrabba's Italian Grill
08.2018 - 07.2022
  • Started as a hostess/busser, then continued to takeout, then continued to become a server in a record amount of time
  • Consistently worked with guests, as I was the front line of the restaurant
  • A warm welcome and seating with small talk, answering the phone and helping the guest with knowledge and confidence
  • Have had extensive training in serving including a 5 day classroom followed by a 5 day following period.
  • As a server; gave a welcoming greet, take orders as well as using my knowledge from the menu to recommend dishes or work with dietary restrictions and preferences, educated myself on POSI system to ring orders in without mistake, and give the absolute best, most efficient service I can giving the guest a remarkable experience
  • Handling payments and giving accurate change.

Team Leader

Dickey's Barbecue Pit
11.2016 - 09.2018
  • Worked on an open line to prepare food for guests, handled and maintained store machinery and cleanliness
  • As a team leader; led shifts of a few employees and felt with customer complaints/concerns
  • Trusted with money and the cash drawer as well as closing the store.

Team Member

Moe's Southwest Grill
03.2015 - 11.2016
  • Worked on a line with other team members for quick and efficient service
  • Handled and counted money, face to face customer service and handling cleanliness of the store.

Education

College Degree in Liberal Arts & Sciences -

Erie Community College
Williamsville, NY
07.2024

High school diploma -

Kenmore West Senior High School
Kenmore, NY
06.2018

Skills

  • Serving Experience
  • Food Preparation
  • Restaurant Experience
  • Busser
  • Food Service
  • Catering
  • Host/Hostess
  • Food Safety
  • Kitchen Experience
  • POS
  • Upselling
  • Food Handling
  • Cashiering
  • Bartending
  • Cash handling

Assessments

  • Customer focus & orientation, Proficient, 07/2021
  • Food service: Customer situations, Expert, 07/2021

Timeline

Server

Giancarlos Sicilian Steakhouse
07.2022 - Current

Bartender

Giancarlos Sicilian Steakhouse
07.2022 - Current

Bartender

Carrabba's Italian Grill
11.2018 - 07.2022

Server/Hostess

Carrabba's Italian Grill
08.2018 - 07.2022

Team Leader

Dickey's Barbecue Pit
11.2016 - 09.2018

Team Member

Moe's Southwest Grill
03.2015 - 11.2016

College Degree in Liberal Arts & Sciences -

Erie Community College

High school diploma -

Kenmore West Senior High School

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Victoria Brudecki