VICTORIA BRYANT
Phoenix,AZ
Summary
Therapeutic professional with extensive experience addressing mental health challenges and facilitating client growth. Known for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Adult Therapist
BetterHelp
05.2022 - Current
- Streamlined integration of behavioral health procedures, ensuring alignment with clinical best practices and regulatory standards.
- Performed services consistently adhering to established ethical guidelines within the industry.
- Delivered guidance and counseling services to enhance therapeutic outcomes and client well-being.
- Conducted thorough assessments of mental illness symptoms to support patient care and intervention planning.
- Delivered targeted treatment solutions to enhance patient outcomes based on thorough evaluations and strategic plans.
- Assessed and recorded therapeutic outcomes while exploring various treatment options to enhance patient recovery.
- Assisted users in navigating online platform features. Supported team members in troubleshooting technical issues. Contributed to user engagement initiatives on the platform.
- Oversaw six client calls daily to ensure effective communication and relationship management.
Adult Therapist
Start Talking
12.2022 - 12.2025
- Streamlined integration of behavioral health procedures, ensuring alignment with clinical best practices and regulatory standards.
- Performed services with strict adherence to the industry's ethical guidelines.
- Assessed client needs and implemented appropriate therapeutic interventions, education, and counseling strategies.
- Analyzed and documented mental illness symptoms to support accurate diagnosis and effective intervention.
- Evaluated patient needs and implemented tailored treatment protocols to ensure optimal clinical care.
- Assessed and recorded therapeutic outcomes while exploring various treatment options to enhance patient recovery.
- Facilitated user engagement on online platform by providing timely support. Assisted in maintaining platform functionality through regular updates. Collaborated with team members to enhance user experience.
- Designed individualized treatment strategies to enhance client well-being and satisfaction.
- Applied evidence-based strategies to support individuals facing a range of psychological challenges.
- Facilitated crisis intervention and delivered support during critical situations.
- Interacted consistently with two to four clients daily to ensure satisfaction and address needs.
Adult Therapist
Frontier Health Holston Counseling Center
10.2019 - 06.2021
- Conducted in-depth interviews to extract essential information, ensuring thorough documentation and strategic decision-making.
- Evaluated diagnostic criteria and patient history to accurately determine DSM diagnoses, facilitating appropriate interventions.
- Facilitated effective therapeutic interventions by employing a range of counseling techniques and modalities, such as individual, collateral, group, and family therapy.
- Conducted thorough documentation to support adherence to agency policies regarding admissions treatment and discharges, ensuring timely completion of all chart work.
- Monitored compliance with agency confidentiality protocols to protect proprietary and personal data.
- Assessed client needs and provided referrals to appropriate area resources and agencies for comprehensive assistance.
- Researched and cataloged community resources to facilitate efficient access for individuals in need.
- Communicated critical and potential emergency situations to supervisors to ensure timely response.
- Executed calm and rational responses to emergency situations, aligning actions with established agency guidelines.
- Facilitated community education and consultation services to enhance knowledge and skills as requested by leadership.
- Participated in staff meetings to support team collaboration and communication. Assisted in individual program planning staffing as needed. Contributed to in-service training sessions to enhance team skills.
- Adapted to diverse duties as required to enhance overall project success.
- Interacted consistently with two to four clients daily to ensure satisfaction and address needs.
Cashier
Lowe’s
05.2019 - 10.2019
- Delivered exceptional service by facilitating various payment methods, contributing to overall customer satisfaction.
- Engaged with customers to supply relevant information and effectively resolve complaints, ensuring a positive experience.
- Managed financial transactions by efficiently handling receipts, refunds, credits, and change for customers.
Resident Counselor
Covenant Counseling Center
10.2018 - 10.2019
- Implemented strict protocols for maintaining confidentiality of records related to client treatment.
- Executed structured interviews, observations, and testing to obtain critical insights into client needs and preferences.
- Provided targeted support through individual and group counseling to assist clients in navigating dependencies and implementing lifestyle adjustments.
- Coached clients in identifying and implementing effective skills and strategies for problem resolution.
- Coordinated efforts with colleagues to assess clinical needs and develop tailored treatment strategies.
- Coordinated connections between patients, clients, or family members and necessary community resources or specialists to enhance care.
- Modified therapeutic strategies to ensure compliance with changes in client conditions.
- Interacted consistently with four to six clients daily to ensure satisfaction and address needs.
Overnight Assistant
Solstice East
02.2018 - 12.2018
- Monitored and enforced safety standards to proactively address potential problems for residents.
- Monitored and assessed room conditions every 30 minutes to maintain safety and well-being of staff and residents.
- Updated and organized electronic logs for all residents, facilitating streamlined access to resident information.
- Coordinated and guided residents through various morning activities to promote independence and well-being.
Recruiter Trainer
Youth Villages
05.2017 - 02.2018
- Conducted recruitment initiatives for foster parents and provided comprehensive training aligned with state and agency mandates.
- Achieved compliance with state licensing standards by maintaining accurate and complete foster parent files. Enhanced client intake processes through effective collaboration with public and private agencies. Strengthened partnerships with contracting agencies to optimize referral outcomes.
- Created and maintained client intake materials to streamline documentation and enhance service delivery.
- Managed all aspects of intake documentation, including meticulous database entry and timely updates.
- Managed intake process by systematically collecting and filing all required documentation and paperwork in client files.
- Maintained regular communication with twenty-six resource parents to support state compliance and identify areas for further training.
Driver
FedEx
08.2015 - 05.2017
- Managed logistics for package delivery and pick-up, ensuring safety and professionalism in all interactions with clients.
- Conducted vehicle operations with a focus on safety and efficiency, strictly following all relevant government and corporate guidelines.
- Managed package selection and inspection processes, delivering detailed reports on stop counts and miss sorts to enhance workflow accuracy.
- Coordinated logistics and service delivery for twenty to thirty commercial and residential customers, optimizing route efficiency and customer satisfaction.
Education
Master of Science - Counseling
Milligan University
Elizabethton, TN07-2019
Bachelor of Arts - Psychology With A Concentration in Behavioral Heal
Tusculum University
Greeneville, TN05-2017
Skills
- Experienced in using eNotes and EHR for documentation and communication
- Multicultural competence
- Documentation requirements
- Client confidentiality
- Client relations
- Electronic charting
- Active listening
- HIPAA compliance
- Adaptability and flexibility
- Verbal and written communication
- Clinical documentation
- Patient assessments
Accomplishments
- Collaborated with team of nine in the development of communication with judicial system.
- Proficient in EMDR Phase 1
- Proficient in the use of Gottman therapy
Certification
Gottman Training Level 1, EMDR Phase 1 and 2, Licensed Professional Counselor #5827
Languages
English
Full Professional
Timeline
Adult Therapist
Start Talking
12.2022 - 12.2025
Adult Therapist
BetterHelp
05.2022 - Current
Adult Therapist
Frontier Health Holston Counseling Center
10.2019 - 06.2021
Cashier
Lowe’s
05.2019 - 10.2019
Resident Counselor
Covenant Counseling Center
10.2018 - 10.2019
Overnight Assistant
Solstice East
02.2018 - 12.2018
Recruiter Trainer
Youth Villages
05.2017 - 02.2018
Driver
FedEx
08.2015 - 05.2017
Master of Science - Counseling
Milligan University
Bachelor of Arts - Psychology With A Concentration in Behavioral Heal
Tusculum University