Victoria Burk
Summary
Analytical Accounts Receivable Manager with successful career supervising 2-10 personnel, including training, work allocation and problem resolution. Skilled in financial statement preparation, general ledger activities, accounts receivable processing and collections. Effective leader with 20+ years of hands-on experience in accounting.
Overview
20
20
years of professional experience
Work History
Billing and Accounts Receivable Manager
Poppulo Dba Four Winds Interactive
01.2014 - Current
- Posted customer payments by recording cash, checks, and credit card transactions.
- Prepared bills receivable, invoices, and bank deposits.
- Verified discrepancies and resolved clients' billing issues
- Reconciled daily AR ledger and verified proper posting.
- Updated aging reports based on daily audits.
- Created financial dashboards to provide insights into key performance indicators.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Established and checked coding procedures, monitored reports and updated internal files.
- Assisted in ERP system implementations
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Conducted performance reviews and implemented improvement plans.
Senior Collections Specialist
Corelogic
04.2012 - 01.2014
- Negotiated to collect balance in full.
- Negotiated re-payment plans by identifying causes of delinquent payments to assist in recovery of debt and meet realistic timeframes.
- Achieved performance goals on consistent basis.
- Researched accounts and completed due diligence to resolve collection problems.
- Assisted in implementing procedures and policies to facilitate timely payments.
- Processed payments and applied to customer balances.
- Responded to customer inquiries and provided detailed account information.
- Researched billing errors and discrepancies to initiate corrective action.
Accounts Receivable Billing Clerk
Lender Processing Services
08.2008 - 04.2012
- Verified accuracy of billing data and corrected discrepancies.
- Entered and maintained billing information in company internal databases for accessibility.
- Handled account payments and provided information regarding outstanding balances.
- Processed customer invoices, credit memos and payments within established timelines.
- Executed billing tasks and recorded information in company databases.
Human Resources Generalist
Holden Marketing Group
06.2004 - 07.2008
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Implemented and supervised orientation procedures for new hires.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Conducted other various duties: accounts payable, billing and collections.
Education
No Degree - Accounting And Business Management
Front Range Community College
Westminster, COHigh School Diploma -
Skyview High School
Thornton, Co05.1997
Skills
- Collections Experience
- Financial Reporting
- Accounts Receivable
- Statement Preparation
- Transaction Processing
- Staff Management
- Financial Records and Reporting
- Account Reconciliation
- Organizational Skills
- Risk Mitigation
System Experience
· Financial Systems- Netsuite, Salesforce, Financialforce, Quickbooks, Logic, AS400, MAS500, MAS90, Oracle, OpenAir.
· Invoicing portals: ARIBA, Invoiceworks, Corelogic, Oracle, Taulia, Coupa, Medcap, WAWF, OpenText
Human Resource systems: ADP, ABRA
Timeline
Billing and Accounts Receivable Manager
Poppulo Dba Four Winds Interactive
01.2014 - Current
Senior Collections Specialist
Corelogic
04.2012 - 01.2014
Accounts Receivable Billing Clerk
Lender Processing Services
08.2008 - 04.2012
Human Resources Generalist
Holden Marketing Group
06.2004 - 07.2008
No Degree - Accounting And Business Management
Front Range Community College
High School Diploma -
Skyview High School
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