VICTORIA BUSH
Houston,TX
Summary
Results-oriented professional with exceptional interpersonal, written, and verbal communication skills. Adept at fostering meaningful connections and collaborating effectively with diverse individuals and teams. Extensive international exposure, having resided in Chile, Mexico, Texas, Alaska, and Canada, which has honed adaptability and cultural awareness. A quick thinker and learner, capable of swiftly grasping new concepts and swiftly translating them into actionable strategies. Bilingual in English and Spanish, enabling seamless communication across linguistic boundaries. A dedicated and versatile professional poised to contribute effectively to any dynamic work environment.
Overview
7
7
years of professional experience
Work History
Dog Caretaker
Rover
08.2021 - Current
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Bonded with each animal in my care as if they were my own
Private Spanish Tutor
Self-employed
01.2017 - Current
- Helped students raise grades with comprehensive support for conversational, reading comprehension and oral expression Spanish-language abilities.
- Immersed students in conversational and written Spanish during tutoring sessions.
- Taught pronunciation tactics, introduced essential words and conducted reading drills.
- Developed lessons incorporating cultural norms and traditions for Spanish-speaking countries around the world.
- Developed tutoring plans using information gleaned from homework assignments, teachers and parents.
- Created fun and challenging lesson plans to help students enjoy learning process.
- Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
- Assisted students with core aspects of Spanish language.
English/Reading Tutor
The Literacy Group
11.2022 - 05.2023
- Worked at Stevenson Middle School with eighth-grade students on reading comprehension.
- Taught reading comprehension and writing tactics to improve reading and writing skills.
- Conducted assessments to determine comprehensive understanding of materials.
- Provided positive feedback often to encourage continued reading success.
- Prepared students for STAAR exam
- Aided in raising the school's overall state rating
- Identified learning needs and implemented fun and engaging learning activities to help students advance.
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Supported students with helpful study habits and exam strategies.
Human Resources Assistant
Capstone Mining
01.2020 - 12.2022
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Coordinated itineraries and scheduled appointments for human resources staff.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Participated in recruitment and selection process for new hires.
- Created job descriptions on boards for vacant jobs.
- Coordinated travel for upper management
Interior Designer
Private Client
01.2021 - 09.2022
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Developed space planning concepts, color palette selections, and textile presentations.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Participated in furniture selection and documentation of specifications.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
- Prepared product and layout documents implementing diverse design concepts.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Selected furniture, lighting and accessories to enhance design concepts.
- Conducted client consultations to understand requirements and preferences.
- Consulted with clients to determine architectural preference to meet overall design goals.
Manager on Duty
Club Pilates Franchise LLC
06.2018 - 12.2020
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Handled all merchandise and business marketing matters
- Communicated B2B to arrange merchandise delivery
- Handled all of the business' purchasing needs
Executive Assistant
Owl Biking Industries
06.2016 - 05.2018
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Answered high volume of phone calls and email inquiries.
- Was direct contact for incoming customers and ensured all of their needs were met
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
Education
BBA - International Business
Langara College
Vancouver, BC03.2024
Associate of Arts - Interior Design
British Columbia Institute of Technology
Burnaby, BC03.2019
High School Diploma -
Kitsilano Secondary
Vancouver, BC05.2015
Skills
- Excellent memory
- Team leadership
- Excellent customer service skills
- Well organized
- Fluent in both English and Spanish
- ALTA Certification for Spanish interpretation
- Easily adaptable
- General knowledge of MS Office
- General knowledge of MAC computer systems
- Knowledge of POS system
- Knowledge of various management software
- Knowledge of Jane App
- Knowledge of AutoCAD for Interior Design
- Knowledge of multiple Latin countries and their dialects
- Vast knowledge of different cultures
- Exceptional verbal and written communication skills in both English and Spanish
- Excellent conflict resolution skills
- Highly developed interpersonal skills
- PR Skills
- Familiar with multiple project management software
- Travel management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
English/Reading Tutor
The Literacy Group
11.2022 - 05.2023
Dog Caretaker
Rover
08.2021 - Current
Interior Designer
Private Client
01.2021 - 09.2022
Human Resources Assistant
Capstone Mining
01.2020 - 12.2022
Manager on Duty
Club Pilates Franchise LLC
06.2018 - 12.2020
Private Spanish Tutor
Self-employed
01.2017 - Current
Executive Assistant
Owl Biking Industries
06.2016 - 05.2018
BBA - International Business
Langara College
Associate of Arts - Interior Design
British Columbia Institute of Technology
High School Diploma -
Kitsilano Secondary
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