Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Cacchillo

Summary

Client relations professional prepared to bring valuable experience to new role. Known for building strong relationships and delivering high-quality client support. Focused on team collaboration and achieving results, with reputation for reliability and adaptability. Skilled in communication and problem-solving, essential for meeting client expectations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Consultant

Shangri-La Dispensaries
05.2025 - Current
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, vaporizers and edibles in fast-paced environment.
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.

Intake Worker/Receptionist

HRA
02.2024 - 08.2024
  • Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
  • Developed strong rapport with clients from diverse backgrounds through cultural sensitivity and respect during the intake process.
  • Increased case management effectiveness with timely data entry of client information into relevant systems.
  • Maintained strict confidentiality of sensitive client information, adhering to ethical guidelines and organizational policies at all times.

Key Holder

Ulta
10.2022 - 11.2023
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed inventory accurately, ensuring stock levels were consistently optimized for sales demands.
  • Enhanced store security by meticulously following all opening and closing procedures.

Professional Dog Bather

PetSmart
12.2024 - 05.2025
  • Supported front desk staff when needed, taking appointments and answering client inquiries regarding dog bathing procedures and pricing options.
  • Handled difficult or aggressive dogs with patience and skill, ensuring their safety as well as that of staff members during the bathing process.
  • Maintained a clean and sanitary work environment.
  • Kept kennels and grooming areas neat and clean.

Education

High school diploma - Hairdressing/Cosmetology

E.C Goodwin Technical High School
New Britain, CT
06.2019

Skills

  • Food Service
  • Customer support
  • Cashiering
  • File management
  • Hair Styling
  • Makeup Application
  • Animal care/handling
  • System documentation
  • Opening and closing procedures
  • Assistant Manager Experience

Certification

  • Veterinary Assistant Certification
  • December 2023 to Present
  • I took an online veterinary assistant course through Tunxis Community College through in fall of 2023.
  • Cosmetologist
  • June 2019 to June 2026

Timeline

Client Consultant

Shangri-La Dispensaries
05.2025 - Current

Professional Dog Bather

PetSmart
12.2024 - 05.2025

Intake Worker/Receptionist

HRA
02.2024 - 08.2024

Key Holder

Ulta
10.2022 - 11.2023

High school diploma - Hairdressing/Cosmetology

E.C Goodwin Technical High School

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