Hi, I’m
Victoria Caldwell
Shawsville,VA
Summary
Driven and customer-focused professional with experience at Mountain Lake Lodge, excelling in customer engagement and inventory management. Demonstrated ability to maintain a welcoming environment, enhance shopping experiences, and streamline operations. Skilled in verbal communication and problem-solving, consistently achieving positive outcomes in fast-paced settings.
Overview
3
years of professional experience
1
Certification
Work History
Mountain Lake Lodge
Retail Associate
05.2024 - Current
Job overview
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Hales Restaurant
Hostess
02.2021 - 10.2023
Job overview
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Eastern Montgomery High SchoolElliston, VA
05.2024
Skills
- Reliability
- Positive and engaging demeanor
- Customer Engagement
- Cleaning and sanitizing
- Verbal and written communication
- Approachability
- Self-directed learning
- Time Management
- Customer Service
- Customer Assistance
- Teamwork
- Problem-Solving
- Relationship Building
- Flexible Schedule
- Medical Terminology
Certification
CPR/AED in Adults, Children, and Infants
Timeline
Retail Associate
Mountain Lake Lodge
05.2024 - Current
Hostess
Hales Restaurant
02.2021 - 10.2023
Eastern Montgomery High School
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