Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Campbell

Puyallup

Summary

Dynamic professional with a proven track record at Tennessee Aquarium, excelling in customer service and problem-solving. Enhanced visitor engagement through innovative programs and effective team collaboration. Skilled in multitasking and public speaking, fostering a welcoming environment that increased attendance and positive feedback. Committed to delivering exceptional experiences for diverse audiences.

Professional with high standards and strong focus on delivering results. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Known for team collaboration, flexibility, and reliability. Strong communication and problem-solving abilities, with keen attention to visitor needs and experience.

Hardworking and passionate job seeker with strong organizational skills eager to secure a shift lead or supervisor position in the near future. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Visitor Services Associate

Tennessee Aquarium
03.2022 - 09.2024
  • Enhanced visitor experience by providing exceptional customer service and accurate information regarding exhibits and events.
  • Provided personalized assistance to visitors with special needs or requests, fostering a welcoming environment for all guests.
  • Contributed to innovative marketing strategies aimed at attracting diverse audiences to museum programs and exhibits.
  • Assisted in the development of new visitor programs, leading to increased attendance and positive feedback from guests.
  • Supervised volunteers during special events, coordinating tasks efficiently to ensure seamless execution of event logistics.
  • Participated in staff training sessions, enhancing knowledge of museum policies and procedures as well as current exhibitions.
  • Coordinated group tours, ensuring smooth operations and a memorable visit for all participants.
  • Handled assignments independently with good judgement and critical thinking skills.

Bakery Cashier

The Bread Basket
12.2021 - 02.2022
  • Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
  • Maintained a clean, organized, and well-stocked cashier area to ensure smooth operations.
  • Handled customer inquiries, complaints, and special requests professionally and effectively.
  • Assisted in inventory management by conducting regular stock checks and updating records accordingly.
  • Supported other staff members during busy times by assisting with cleaning tasks or restocking shelves as needed.
  • Processed cash, credit card, and gift card transactions accurately and efficiently for seamless customer experience.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Food Service Supervisor

Pruett's Market
06.2019 - 04.2020
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Maintained health and food safety standards at all stages, from storage through delivery.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Promoted a positive work culture that encouraged teamwork resulting in an uptick in employee retention rates.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

GED -

Homeschooled
06-2025

Skills

  • Problem-solving
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Tour guiding
  • Attention to detail
  • Punctual and reliable
  • Problem-solving abilities
  • Adaptability
  • Multitasking Abilities
  • Excellent communication
  • Flexibility
  • Team building
  • Self motivation
  • Public speaking

Timeline

Visitor Services Associate

Tennessee Aquarium
03.2022 - 09.2024

Bakery Cashier

The Bread Basket
12.2021 - 02.2022

Food Service Supervisor

Pruett's Market
06.2019 - 04.2020

GED -

Homeschooled

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Victoria Campbell