Reliable Outreach Specialist offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective stakeholders with regular follow up. Builds new relationships through polished presentations and informational workshops.
Overview
9
9
years of professional experience
Work History
Director, New Student Programs
St. Louis Community College
10.2020 - Current
Collaborate with internal and external stakeholders to manage projects.
Create, edit, and distribute new and original content, including student and
family newsletters, brochures, and social media posts.
Research, develop, market, and plan the new student First-Year Experience
(FYE) via virtual and in-person programming, including New Student
Orientation, FYE co-curricular events, and other transition programs.
Support and represent the Vice President at internal and external meetings,
ensuring the integrity of the organization and responding to and
implementing feedback where able.
Supervise coordinators and delegate tasks.
Perform quality control and evaluations of course outlines and learning
objectives.
Follow industry news, events, and trends to develop new orientation materials
and marketing content for programs.
Review promotional materials for accuracy and readability to diverse
audiences.
Assist in additional marketing/communications projects across the college
district.
Instructor
St. Louis Community College
10.2019 - Current
Design and deliver engaging lectures on US history to a diverse audience of
undergraduate students.
Facilitate student learning through feedback, emphasizing their
demonstration of knowledge and correct use of syntax, grammar, and
punctuation.
Conduct research in the field of US history and maintain current knowledge of
publications in academic journals.
Participate in departmental meetings to ensure relevancy in curriculum
development.
STLCC Program Manager
College Bound
05.2019 - 10.2020
Developed strategic marketing plans that increased program enrollment by
150% in two years for a diverse body of students, including an in-depth
communications plan.
Utilized Safesforce, Banner, and other CRM tools to
deliver user-driven reporting of student and programmatic data.
Designed and delivered virtual and in-person programming for first-time
STLCC students participating in the College Board program and on the Forest
Park campus.
Supervised a team of 5 College Coaches and 2 tutors, assigning student caseloads and tasks.
Graduate Assistant, Teaching and Resaerch
Saint Louis University
08.2015 - 05.2019
Conducted research via interviews and data compilation to craft compelling,
informative, and engaging articles intended for publication in academic
journals.
Assisted with grant writing and marketing efforts for the department.
Proofread and edited grant proposals for accuracy and clarity.
Collected and compiled data reports for the departmental accreditation
process.
Designed and delivered presentation about writing, organizational skills, and
group projects for students.
Education
Ph.D. - American Studies
Saint Louis University
St Louis, MO
05.2022
Master of Arts - American Studies
Saint Louis University
St Louis, MO
05.2017
Bachelor of Arts - Philosophy, History
University of Arizona
Tucson, AZ
05.2015
Skills
Project Management
Verbal and Written Communication
Community Engagement
Customer Relationship Management (CRM)
Timeline
Director, New Student Programs
St. Louis Community College
10.2020 - Current
Instructor
St. Louis Community College
10.2019 - Current
STLCC Program Manager
College Bound
05.2019 - 10.2020
Graduate Assistant, Teaching and Resaerch
Saint Louis University
08.2015 - 05.2019
Ph.D. - American Studies
Saint Louis University
Master of Arts - American Studies
Saint Louis University
Bachelor of Arts - Philosophy, History
University of Arizona
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