Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expert in resource allocation and schedule management. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
7
7
years of professional experience
Work History
Simulation Center Coordinator/Executive Administrative Assistant
Edward Via College Of Osteopathic Medicine
11.2022 - Current
Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
Billing and Accounting Specialist
Auburn Pain Specialists
10.2020 - 11.2022
Maintained expertise and knowledge of healthcare billing laws, rules, and regulations both federal and state
Secured necessary medical documentation required or requested by insurance carriers, patients, and/or legal representation and composed letters designed to prove medical necessity or mitigate the appeal process
Prepared and submitted clean claims to various insurance companies either electronically or by paper and executing claim follow-up with insurance carriers until paid or resolved
MANAGER
THE AVONDALE BAR AND TAP ROOM
04.2020 - 10.2020
Interact with customers and handle customer concerns
Ensure staff are following all food control and safety regulations
Ensure bars are profitable by analyzing liquor costs versus sales and making adjustments
Work with liquor vendors to develop new productions or promotions for the bar
Set and maintain standards for safe food handling, cleanliness and safety
Negotiate with vendors, order supplies, manage inventories and budgets.
LEAD BARTENDER
DAVE AND BUSTERS
06.2019 - 02.2020
Implement effective training programs for barbacks, servers, and other bartenders in order to improve their performance and skills needed for the job to optimize operational efficiency
Provide exceptional services through guest approach and mystery shops while adhering to company standards and maintaining high levels of guest satisfaction
Order and maintain inventory of bar products, including alcohol, soft drinks and supplies to ensure high volume of daily and weekly sales.
PUBLIC RELATIONS INTERN
BETTER HOMES AND GARDENS REAL ESTATE
08.2017 - 12.2017
Established and maintained relationships with representatives of the community
Handled Social Media outreach and Blog management to increase visibility to potential clients or agents, arranged contests and exhibits for clients to increase service awareness and to promote goodwill
Participated in trade shows and networking events to build relationships with community members
Created promotional materials such as graphics, flyers, and logos to assist with design and marketing, shot, edited, and packaged audio, photo, and video features for promotional use.
Education
MBA - Human Resources Management
University of North Alabama
Florence, AL
05.2025
Bachelor of Arts - Journalism
Auburn University
Auburn, AL
08.2017
Skills
Office Management
Fiscal Reporting
Data Entry and Analysis
Recordkeeping and Bookkeeping
Microsoft Office Suite
Calendar Management
Expense Reporting
Information confidentiality
Travel Arrangements
Advanced MS Office Suite
Learning Management Systems (ie Canvas, ExamSoft, SimIQ)
Timeline
Simulation Center Coordinator/Executive Administrative Assistant