Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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VICTORIA CERRILLO

Richmond,Texas

Summary

Dedicated to conserving resources and ensuring that all safety measures are as effective as possible. Intuitive at writing reports, updating records, and juggling multiple tasks in a fast-paced environment. To ensure success and optimal team performance, establishes policies and action plans. Is a skilled security officer with 3 years of security experience and 2 years of Customer service professionalism. With strong emphasis on team collaboration and achieving results. Skillful in conflict resolution, effective communication, and managing customer relationships. Reliable and adaptable, maintaining high standards while addressing changing needs.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Guard

Andy Frain Services - Houston
06.2022 - 01.2024
  • Used effective time management when it came to personnel and security asset coordination and accountability
  • Greeted guests professionally and courteously in order to create a welcoming environment while keeping safety in mind
  • Was in charge of the premises, which included the daily entry and exit of employees and visitors.

Security Guard

Allied Universal
06.2022 - 01.2024
  • Checked the identification of everyone who entered and exited the facility to eliminate unauthorized visitors
  • Remained calm, assertive, and mindful to think critically and solve problems during stressful situations
  • Escalated issues to management analyzed and produced course-of-action reports, and when necessary.

Security Guard

GuardTexas
06.2022 - 10.2024
  • Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot
  • Protected personal and company property from robbery, vandalism, and unauthorized entry
  • Documented theft, access violations, and other incidents with reports in order to improve the likelihood of future criminal or civil redress
  • Was in charge of daily monitoring and patrolling of buildings, grounds, and construction sites.

Track Marshall

Andretti Indoor Karting and Games - Katy
07.2022 - Current
  • Operated rides and attractions according to written guidelines to reduce injuries
  • Performed troubleshooting and routine maintenance to keep equipment in top working order
  • Followed the posted height and age restrictions and denied guests who did not meet the minimum requirements access to the attraction
  • Activated safety devices and monitored the attraction during operation to reduce safety risks.

Security Guard

Contemporary Services Corporation
10.2020 - 08.2023
  • Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
  • Used detecting devices to screen people before they entered the facility
  • Used effective communication and interpersonal skills when interacting with all levels of personnel and the general public.

Education

Agriculture - (Pre-Veterinarian)

Senior in College Working For Masters
Prairie View, TX

Prairie View A&M University
Prairie View, TX

High School -

International Leadership of Texas, Katy-Westpark High School
Richmond, TX
01.2021

Skills

  • Security procedures knowledge
  • Security personnel training
  • Patrolling
  • Creative problem solving
  • Multi-Tasking
  • English fluency
  • Guest reception
  • Customer service
  • Hospitality services

Accomplishments

Have used Microsoft excel for one my of a research project covering the mortality of pre-weaning dairy goats. Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction when working at Cutco.

Certification

Level 2 security license

Languages

Spanish
Native or Bilingual

Timeline

Track Marshall

Andretti Indoor Karting and Games - Katy
07.2022 - Current

Security Guard

Andy Frain Services - Houston
06.2022 - 01.2024

Security Guard

Allied Universal
06.2022 - 01.2024

Security Guard

GuardTexas
06.2022 - 10.2024

Security Guard

Contemporary Services Corporation
10.2020 - 08.2023

Agriculture - (Pre-Veterinarian)

Senior in College Working For Masters

Prairie View A&M University

High School -

International Leadership of Texas, Katy-Westpark High School
VICTORIA CERRILLO