Victoria Chacon
Midland,TX
Summary
Dynamic administrative professional with experience at Water Works C&R LLC, excelling in office organization and client relations. Proficient in Microsoft Outlook and QuickBooks, I enhance team efficiency and support financial accuracy. Known for building strong relationships and maintaining composure under pressure, I deliver exceptional service and streamline operations effectively.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Water Works C&R LLC
06.2021 - Current
- Organize and maintain office documents, ensuring accessibility for team members.
- Assist in preparing reports and presentations, enhancing clarity of information shared with stakeholders.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitor office supplies inventory, ensuring availability of essential items without overstocking.
- Assist in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Manage phone and email correspondence and handle incoming and outgoing mail and faxes.
Healthcare Customer Service Representative
Kelsey-Seybold
05.2019 - 09.2020
- Assisted patients with scheduling appointments and managing inquiries efficiently.
- Maintained accurate patient records in electronic health record systems to support care continuity.
- Delivered exceptional support during high call volume periods by maintaining composure and professionalism under pressure.
- Met customer call guidelines for service levels, handle time and productivity.
Sales Associate
Academy Sports Outdoors
05.2018 - 05.2019
- Maintained cleanliness and organization of sales floor to ensure appealing merchandise presentation.
- Supported inventory management by restocking shelves and conducting stock checks regularly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Kendra Scott
11.2018 - 02.2019
- Operated point-of-sale system efficiently, processing transactions accurately and promptly.
- Engaged with customers to build rapport, fostering loyalty through attentive service and support.
- Adapted quickly to new product knowledge and promotional updates for effective customer assistance.
Education
No Degree - Business
San Jacinto College
Pasadena, TX05-2022
Skills
- Microsoft outlook
- Office administration
- Verbal communication
- Invoice processing
- Relationship building
- Mail handling
- Client relations
- Computer skills
- QuickBooks
- SAP
- Data entry
Timeline
Administrative Assistant
Water Works C&R LLC
06.2021 - Current
Healthcare Customer Service Representative
Kelsey-Seybold
05.2019 - 09.2020
Sales Associate
Kendra Scott
11.2018 - 02.2019
Sales Associate
Academy Sports Outdoors
05.2018 - 05.2019
No Degree - Business
San Jacinto College
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